FAQs & Troubleshooting
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143 Results
- 51DRUM END SOON
- 52What kind of paper can I use?
- 53Envelope creases
- 54SERVICE CALL
- 55Print on labels and envelopes from the manual feed slot.
- 56Clear paper jams.
- 57Ghost
- 58Page skewed
- 59"Offline" appears on the Status Monitor.
- 60Poor fixing
- 61In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 62Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 63Black lines down the page
- 64Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 65I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 66Uninstall printer drivers (Linux)
- 67Check the firmware version.
- 68Open the Status Monitor
- 69Open the Control Panel (For Windows)
- 70I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 71TONER ENDED
- 72Clean the paper pick-up roller.
- 73FRONT COVER OPEN or FUSER COVER OPEN
- 74Print a Printer Settings page.
- 75PRINT OVERRUN
- 76Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 77Wrinkles or creases
- 78Change the length of time the machine will wait until it goes into Sleep Mode.
- 79Can I buy any MICR toner?
- 80Print on both sides of the paper (Manual 2-sided/duplex Printing).
- 81I cannot install the driver when using the Driver Install Tool. (Linux)
- 82The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 83I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 84Print command (LPR) (Linux)
- 85I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 86I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 87When printing with monochrome laser printer, the print position shifts. (Linux)
- 88Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 89I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 90Windows 10 Support Information
- 91The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 92When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 93Black toner marks appear across the page.
- 94What do the LED indications mean?
- 95I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 96I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 97I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 98Cannot print after a Windows 10 update (June 2020)
- 99Paper size settings are unavailable when I print from OpenOffice (Linux)
- 100My machine prints 2-sided when I select 1-sided printing in the driver (Linux)