FAQs & Troubleshooting
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164 Results
- 51Can I print using the IPP protocol on Windows XP?
- 52When trying to print from Mac OS® X the print queue is stopped.
- 53When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 54Uninstall the printer drivers (For Windows)
- 55Print on envelopes.
- 56I cannot install the driver when using the Driver Install Tool. (Linux)
- 57My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 58Large characters are printed incorrectly. (Linux)
- 59I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 60I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 61Windows 10 Support Information
- 62Open the Control Panel (For Windows)
- 63Install the built-in drivers (For Windows 8 and Windows 10)
- 64I updated the Web BRAdmin and cannot enable the logging function.
- 65Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 66The printer prints incorrect information. Sometimes it prints a couple of characters and then ejects the page, etc..
- 67Can my printer send me an e-mail if there is a problem?
- 68How do I turn off the Quick Print Setup?
- 69How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 70Where do I find a Parallel or USB interface cable?
- 71How do I print a Test page?
- 72Why does the Drum LED light?
- 73What is a file server based network and do Brother printers work in that type of environment?
- 74How do I clean the inside of the printer and Drum Unit?
- 75The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 76I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 77Black toner marks appear across the page.
- 78Printouts are with gray background.
- 79I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 80How do I change the print server password?
- 81I'm using Windows 2000/ XP. I get a mirrored print effect from some applications. What can I do?
- 82Can I buy any MICR toner?
- 83How do I clear paper jams?
- 84I cannot install Brother drivers on Debian 10 or later (Linux)
- 85The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 86I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 87I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 88All print jobs are aborted and nothing is printed. (Linux)
- 89I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 90A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 91When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 92Can I print from and scan to iPhone, iPod touch and iPad?
- 93I cannot print from my computer via network. (For Windows)
- 94The paper is skewed when it's printed.
- 95I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 96What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 97The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
- 98How do I upgrade the firmware of my Brother print server?
- 99How can I install the necessary driver on a Windows®98/Me PC using the USB interface?
- 100Using the PING command to troubleshoot problems.