FAQs & Troubleshooting
![]() |
Popular |
171 Results
- 51Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 52The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 53To install the printer driver easily using a tool. (Linux)
- 54Uninstall printer drivers (Linux)
- 55Enter Text on Your Brother Machine
- 56Update the Driver or Firmware for your Brother machine
- 57I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 58When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 59Set the Date and Time
- 60Clean the Scanner
- 61I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 62I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 63Scan using XSane or GIMP (Linux)
- 64Important points for specifying the scan area (Linux)
- 65Load Documents on the Scanner Glass
- 66Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows®)
- 67Combine multiple scanned documents into a single file with PaperPort™
- 68Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 69Unable to Print XX
- 70Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 71Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 72Why is it necessary for my machine to go through regular cleaning cycles?
- 73I cannot connect my machine to a Windows 11 computer via USB.
- 74I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 75My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 76I cannot install Brother drivers on Debian 10 or later (Linux)
- 77The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 78Uninstall the scanner driver. (Linux)
- 79Turn Off the Show Status Monitor Feature (Windows®)
- 80Scan to Email Attachment
- 81Save Scanned Data to a Folder as a PDF File
- 82When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 83Install the built-in drivers (For Windows 8 and Windows 10)
- 84What is the Network Shared printing?
- 85Copy a Document
- 86My machine does regular cleaning cycles in the night. How can I correct this?
- 87When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
- 88Print using only the black ink tank when the Color tanks have run out.
- 89My Brother machine feeds multiple sheets of paper at a time.
- 90Glossy Paper does not feed correctly.
- 91Load envelopes
- 92I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 93When I print images, the quality is not good (Linux)
- 94The downloaded driver's name is different from my machine's name. (Linux)
- 95How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 96Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 97Check the Print Alignment from Your Brother Machine
- 98Clean the Base Pad
- 99The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 100Open the Control Panel (For Windows)