FAQs & Troubleshooting
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143 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51I cannot print on a wireless (Wi-Fi) network (Mac)
- 52How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 53Toner Ended
- 54Manual Feed
- 55I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 56How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 57Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 58Open the Control Panel (For Windows)
- 59I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 60Check the remaining ink or toner level (Linux)
- 61Wireless setup is requesting a WPS PIN to complete the setup
- 62Check the firmware version.
- 63Protect your Brother machine against unauthorised access over the network
- 64A security warning appears when accessing Web Based Management via HTTPS.
- 65My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 66Delete a network scanner entry. (Linux)
- 67I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 68I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 69Configure and use the Scan Key Tool (Linux)
- 70After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 71(Video) Document is Jammed in the Top of the ADF Unit
- 72I cannot save a file downloaded from the Brother support website (For Windows)
- 73How to identify your Operating System (OS).
- 74Change the printer driver settings (Windows)
- 75In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 76Uninstall the Brother Software and Drivers (Windows)
- 77Can I send a print job to multiple machine email addresses using Email Print?
- 78The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 79Where can I download Brother iPrint&Scan application for Mac?
- 80Large characters are printed incorrectly. (Linux)
- 81To install the printer driver easily using a tool. (Linux)
- 82Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 83I get a TS error when trying to print on a wireless network.
- 84Control Printer Driver settings (only available for Windows)
- 85Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 86I cannot scan via network.
- 87When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 88Ghosting images
- 89I cannot connect my machine to a Windows 11 computer via USB.
- 90I installed scan-key-tool, but it does not work. (Linux)
- 91Command List of brscan. (Linux)
- 92Set up your Brother machine on a wireless network (Windows/macOS)
- 93Open the Status Monitor (Windows)
- 94Delete print jobs from the print queue.
- 95I cannot find some option in the Printing preferences. (For Windows)
- 96What is the Network Shared printing?
- 97Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 98I cannot print from my computer via USB.
- 99Poor fixing
- 100Lines across the page