FAQs & Troubleshooting
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287 Results
- 51Scan using XSane or GIMP (Linux)
- 52How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 53Open the Status Monitor
- 54I am using Mac OS X 10.5. When printing with the BR-Script Printer Driver, the black color is ruddy.
- 55I cannot print over a network using the XML Paper Specification Printer Driver.
- 56Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 57Where is the full User's Guide? I can't find enough information in the paper manual.
- 58I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 59I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 60Uninstall Scan-key-tool. (Linux)
- 61I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 62I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 63ControlCenter3 displays a blank screen at startup (Windows)
- 64Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 65Scan from the Brother iPrint&Scan application using Windows Phone.
- 66"Offline" appears on the Status Monitor.
- 67Delete print jobs from the print queue.
- 68The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 69Can I print on transparencies e.g. for overhead projectors?
- 70Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 71I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 72Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 73Print a web page from iPrint&Scan when using an Android™ mobile device.
- 74Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 75Open the "Scanners and Cameras" and Properties.
- 76Can I use AirPrint with my Brother machine?
- 77I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 78I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 79I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 80I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 81I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 82I want to know more information about the advanced features of my Brother machine.
- 83Which E-mail packages are compatible with ControlCenter3?
- 84I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 85Scan a document using "Scanner and Camera Wizard" in Windows XP
- 86When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 87When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 88Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 89How do I replace the belt unit?
- 90Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 91The error message "Out of Memory" appears on the LCD.
- 92The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 93Can I use non-Brother or third party supplies with the Brother machine?
- 94White spots or hollow print appears.
- 95Vertical colored streaks or bands appear on the page.
- 96I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 97I cannot install the driver when using the Driver Install Tool. (Linux)
- 98I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 99When I print images, the quality is not good (Linux)
- 100The downloaded driver's name is different from my machine's name. (Linux)