FAQs & Troubleshooting
Popular |
195 Results
- 51How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 52Is there a way to view how much ink is remaining?
- 53I'm using Windows. What format are the attachments when a document is scanned to e-mail and is a special viewer needed?
- 54Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing). What can I do?
- 55Black Ink is still wet after printing on Glossy Paper (For PC Printing). What can I do?
- 56I cannot install the driver when using the Driver Install Tool. (Linux)
- 57Configure and use the Scan Key Tool (Linux)
- 58What driver package format is supported by my Linux distribution?
- 59The driver installation finished successfully but I cannot print. (Linux)
- 60I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 61Check the firmware version.
- 62Open the Status Monitor
- 63Open the Control Panel (For Windows)
- 64Can I print from or scan to Android™ Smartphone?
- 65When I print photos, the color quality is not good.
- 66Scan a document from the Windows Vista Photo Gallery
- 67Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 68When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 69When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 70"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 71Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 72How do I clean the Scanner to improve the copy quality?
- 73The LCD displays an error code (number). What does it mean?
- 74How do I print envelopes?
- 75I'm unable to access the memory (media) card in the media slot. What can I do?
- 76I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 77I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 78I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 79The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 80Paper size settings are unavailable when I print from OpenOffice (Linux)
- 81I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 82Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 83When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 84Uninstall Scan-key-tool. (Linux)
- 85I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 86I want to print using CUPS while keeping SELinux enabled. (Linux)
- 87Windows 10 Support Information
- 88I cannot make borderless prints.
- 89Can I use AirPrint with my Brother machine?
- 90A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 91Locate files scanned with ControlCenter3 (For Windows)
- 92The edge of glossy paper is smudged.
- 93Change the printer driver settings (Windows/macOS)
- 94The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 95Windows 7 Support Information
- 96"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 97Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 98When I scan the document with using ScanSoft™ PaperPort™ 11 SE , the bottom of the document is cut off. What should I do?
- 99The print speed is very slow when I use XML Paper Specification Printer Driver.
- 100Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?