FAQs & Troubleshooting
Latest |
124 Results
- 5118/11/2020Printing is not possible. (P-touch Editor 5.0 for Mac)
- 5209/11/2020I want to clear all saved label files.
- 5330/10/2020How do I print the inserted image maintaining its original size?
- 5430/10/2020When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 5513/10/2020How to use the Sequential Numbering function
- 5613/10/2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 3.2 for Mac)
- 5707/10/2020How do I use a template? (P-touch Editor 5.1 for Mac)
- 5807/10/2020How do I use a template? (P-touch Editor 5.0 for Mac)
- 5915/09/2020The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 6010/09/2020How can I use the Sequential Numbering Feature? (P-touch Editor 3.2 for Mac)
- 6110/09/2020How can I print vertical labels? (P-touch Editor 3.2 for Mac)
- 6204/09/2020The message "The cassette is incorrect." is displayed. (P-touch Editor 3.x for Mac)
- 6304/09/2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6426/08/2020How do I create an ID label using a template? (P-touch Editor 5.x for Windows)
- 6525/08/2020How do I create name badges by joining "First Name" and "Last Name" fields together?
- 6614/07/2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 6710/07/2020How do I reset the machine to the default settings?
- 6809/07/2020How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 6912/06/2020The tape got jammed or stuck in the printer.
- 7004/06/2020When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 7103/06/2020When I try to use the database function, an application error occurs.
- 7228/05/2020The printed label contains blank horizontal lines.
- 7319/05/2020I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 7419/05/2020How do I print vertical text? (P-touch Editor 5.x for Windows)
- 7519/05/2020How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 7619/05/2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 7718/05/2020My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 7813/05/2020How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 7913/05/2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 8011/05/2020Why does my machine display "Line Limit!" when I press the Enter key?
- 8108/05/2020How do I type accented characters?
- 8227/04/2020How do I clear the current format settings and/or the text on the display?
- 8327/04/2020How do I print vertically?
- 8424/04/2020How do I change the style to italics?
- 8523/04/2020I cannot read the display clearly (the screen is too light or dark).
- 8623/04/2020My label is not cut automatically after printed.
- 8707/04/2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.0 for Mac)
- 8807/04/2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 8906/04/2020P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 9031/03/2020The fabric tape became detached after washing.
- 9127/03/2020I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 9205/03/2020I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 9323/12/2019How do I make a label with a barcode?
- 9411/12/2019Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 9520/03/2019I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 9612/03/2019When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 9718/01/2019"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 9817/01/2019The driver downloaded from the website cannot be installed.
- 9914/12/2018I want to know how to use P-touch Editor. (P-touch Editor 5.1 for Mac)
- 10014/12/2018I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)