FAQs & Troubleshooting
![]() |
Popular |
163 Results
- 51How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 52Marks and characters (Emoji) from a mobile device are not displayed correctly, or cannot be printed clearly even though they display correctly on the editing screen. (P-touch Design&Print)
- 53Where can I download Brother iPrint&Label? (iPrint&Label)
- 54My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 55How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 56Can I create a label with time&date? (iPrint&Label)
- 57How can I create a barcode label? (iPrint&Label)
- 58When I run iPrint&Label, "Unconnected Printer" is displayed on my Android™ device.
- 59Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 60The top and base layers of the laminated tape are misaligned.
- 61How to identify your Operating System (OS) for Windows or Mac
- 62Does my printer support Bluetooth® Ver 5.0, Class 2?
- 63When creating a Share Label, I cannot select multiple images. If I want to link multiple images, how do I select them? (P-touch Design&Print / Design&Print 2 for Android™)
- 64What tapes are suitable for QR code printing?
- 65What Android™ mobile application can I use?
- 66Can I change the barcode settings like barocde size? (iPrint&Label)
- 67What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 68Why doesn't my machine turn on when the Power button is pressed?
- 69Printing is not possible. (P-touch Editor5.3 for Mac)
- 70Printing is not possible. (USB connection)
- 71(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 72Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 73How to install Brother software on a computer not connected to the Internet
- 74When printing from an application, the application's "Collate" setting does not work correctly.
- 75How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 76How can I print without displaying the print monitor screen?
- 77How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 78How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 79(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 80How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 81I cannot install the printer driver because the installation stops after connecting the printer to my computer.
- 82How many mobile devices can I connect to one printer via Bluetooth®?
- 83How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 84I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 85How do I charge the Li-ion battery?
- 86When I print symbols, they are garbled or corrupted. (P-touch Design&Print)
- 87Using the Printer Setting Tool (for Windows)
- 88There is no data registered in the P-touch library. (P-touch Editor 5.x for Windows)
- 89If I receive a telephone call or text message during printing, can I continue to print? (iPrint&Label)
- 90Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 91I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 92How do I uninstall the printer driver?
- 93(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 94What is the Label List? (P-touch Editor 5.x for Windows)
- 95How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 96When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 97The printed label contains blank horizontal lines.
- 98I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 99Can my printer use TZ/TZe tapes?
- 100The battery will not charge.