FAQs & Troubleshooting
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268 Results
- 51How to identify your Operating System (OS).
- 52What is Brother Web Connect?
- 53Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 54Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 55Change the printer driver settings (Windows/macOS)
- 56Ink Low
- 57Print using only the black ink tank when the Color tanks have run out.
- 58I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
- 59Manual Feed
- 60Improve poor print quality.
- 61Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 62I installed scan-key-tool, but it does not work. (Linux)
- 63Enter Text on Your Brother Machine
- 64Update the Driver or Firmware for your Brother machine
- 65Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 66Check the Print Alignment from Your Brother Machine
- 67When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 68Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 69Print as a Poster (Windows®)
- 70Enable the Brother machine's network interface.
- 71(Video) Set up your Brother machine
- 72(Video) Connect telephone line and power cords
- 73Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 74Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 75Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 76Receive faxes on the computer for Windows (PC-FAX Receive)
- 77What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 78Document Jam
- 79Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 80Where can I find my Brother machine's serial number?
- 81Refill Ink
- 82Uninstall the Brother Software and Drivers (Windows)
- 83Load envelopes
- 84Print the Network Configuration Report
- 85I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 86I cannot connect my machine to a Windows 11 computer via USB.
- 87I cannot find some options in the Print dialog box (macOS 11 or later)
- 88I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 89I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 90I cannot print from Google Cloud Print™.
- 91The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 92Check the remaining ink or toner level (Linux)
- 93Where can I download Brother iPrint&Scan application for Mac?
- 94The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 95Large characters are printed incorrectly. (Linux)
- 96How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 97Firewall port requirements of the Scan Key Tool (Linux)
- 98I get a TS error when trying to print on a wireless network.
- 99I cannot print on a wireless (Wi-Fi) network (Windows)
- 100How do I use Mopria™ Print Service (MPS) with my Brother machine?