FAQs & Troubleshooting
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147 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Can I send a print job to multiple machine email addresses using Email Print?
- 52Set up your Brother machine on a wireless network (Windows/macOS)
- 53I cannot print on a wireless (Wi-Fi) network (Windows)
- 54Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 55Protect your Brother machine against unauthorised access over the network
- 56Cannot Scan ##
- 572-sided Disable or 2-sided Disabled
- 58When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 59Drum End Soon
- 60I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 61I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 62Configure the Scan to Email Feature (Linux)
- 63The driver installation finished successfully but I cannot print. (Linux)
- 64Update the Driver or Firmware for your Brother machine
- 65I get a TS error when trying to print on a wireless network.
- 66The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 67Check the firmware version.
- 68Toner specks
- 69Uninstall the Brother Software and Drivers (Windows)
- 70What is the default password for my Brother machine?
- 71A security warning appears when accessing Web Based Management via HTTPS.
- 72I cannot print full-page photos or images using Email Print.
- 73I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 74Configure and use the Scan Key Tool (Linux)
- 75Change the brscan5 scan settings using XSane (Linux)
- 76The downloaded driver's name is different from my machine's name. (Linux)
- 77Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 78Wireless setup is requesting a WPS PIN to complete the setup
- 79I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 80After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 81How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 82I cannot save a file downloaded from the Brother support website (For Windows)
- 83What is the difference between the toner cartridge and the drum unit?
- 84How to identify your Operating System (OS).
- 85Important points you need to confirm before configuring your Brother machine for a wireless network.
- 86Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 87Self-Diagnostic
- 88My Brother machine has no power.
- 89Out of Memory
- 90What is the recommended paper?
- 91I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 92My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 93The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 94Large characters are printed incorrectly. (Linux)
- 95I installed scan-key-tool, but it does not work. (Linux)
- 96When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 97Delete a network scanner entry. (Linux)
- 98How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 99Send a fax using PC-FAX with LPD/LPRng (Linux)
- 100Firewall port requirements of the Scan Key Tool (Linux)