FAQs & Troubleshooting
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191 Results
- 51I cannot find some option in the Printing preferences. (For Windows)
- 52Can I use AirPrint with my Brother machine?
- 53Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 54Print Unable or Print Unable XX
- 55Scan multiple pages into one file instead of each scan being saved as a separate file.
- 56Toner Low or Prepare New Toner Cartridge
- 57Envelope creases
- 58Wrinkles or creases
- 59Print on envelopes, labels, or thick paper from the manual feed slot.
- 60Update the Driver or Firmware for your Brother machine
- 61Open the Control Panel (For Windows)
- 62Scan a document in Mac OS X 10.7.
- 63Scan a document in Windows 8 and Windows 10.
- 64Clean the scanner to improve the copy or fax quality.
- 65I cannot install Brother drivers on Debian 10 or later (Linux)
- 66What driver package format is supported by my Linux distribution?
- 67When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 68Possible solutions for print quality issues
- 69Download a file from the "Downloads" section and save it to Windows 8 computer.
- 70The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 71Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 72Can I print from and scan to iPhone, iPod touch and iPad?
- 732-sided Disable or 2-sided Disabled
- 74I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 75Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 76Size mismatch
- 77I am having a problem receiving faxes.
- 78Toner specks
- 79What is Distinctive Ring and how do I program it?
- 80White lines down the page
- 81Gray background
- 82What can happen if the wrong paper is used in your machine.
- 83I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 84Firewall port requirements of the Scan Key Tool (Linux)
- 85Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 86I cannot print from my computer via USB.
- 87When I scan a document using ControlCenter, the scanned file size is too big.
- 88Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File)
- 89How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 90In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 91The faxes I send are always received with a black vertical line down the page.
- 92Configure the Scan to Email Feature (Linux)
- 93Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 94I installed scan-key-tool, but it does not work. (Linux)
- 95Command List of brscan. (Linux)
- 96I am unable to print from a client PC to a printer on a print server. (Linux)
- 97I want to print using CUPS while keeping SELinux enabled. (Linux)
- 98Scan a document using Brother iPrint&Scan. (macOS only)
- 99I cannot save a file downloaded from the Brother support website (For Windows)
- 100I cannot view the HTML format manual (web manual).