FAQs & Troubleshooting
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378 Results
- 51Delete print jobs from the print queue.
- 52Stains appear at the end of the printed/ copied documents.
- 53Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 54Cannot Detect Ink Volume
- 55Configure and use the Scan to FTP feature
- 56Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 57What is Brother Web Connect?
- 58I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 59Scan a document and open the scanned image with a graphics application (For Macintosh)
- 60Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 61Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 62Discover the MAC address of the Brother network card
- 63Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 64The edge of glossy paper is smudged.
- 65Unable to Print XX
- 66I can print but cannot scan via network. (For Windows)
- 67I can receive a fax, but cannot receive a telephone call.
- 68Ink Low
- 69Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 70Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 71Adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine.
- 72Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 73Restrict access to certain operations on my Brother machine.
- 74No Paper Fed
- 75Wrong Paper
- 76Is my Brother machine compatible with Windows Vista?
- 77How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 78What is Ad-hoc mode?
- 79I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 80My Brother machine feeds multiple sheets of paper at a time.
- 81Can third party ink be used to refill the ink cartridges?
- 82When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 83Where is the USB port on the machine?
- 84Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 85What is the BRAdmin Professional software used for?
- 86What is the recommended paper?
- 87I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 88Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 89Print the Network Configuration Report.
- 90I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 91I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 92I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 93Scan using XSane or GIMP (Linux)
- 94My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 95The driver installation finished successfully but I cannot print. (Linux)
- 96I installed scan-key-tool, but it does not work. (Linux)
- 97Print command (cupswrapper) (Linux)
- 98To install the printer driver easily using a tool. (Linux)
- 99Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 100Scan a document using Brother iPrint&Scan. (macOS only)