FAQs & Troubleshooting
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282 Results
- 5101/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 5201/04/2022Scan multiple pages into one file instead of each scan being saved as a separate file.
- 5324/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 5417/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 5506/01/2022I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 5610/11/2021Open the Control Panel (For Windows)
- 5712/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 5830/09/2021Uninstall the drivers (Windows)
- 5919/01/2021ControlCenter3 displays a blank screen at startup (Windows)
- 6029/12/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 6127/07/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 6216/07/2020Cannot print after a Windows 10 update (June 2020)
- 6306/07/2020I cannot scan when using SELinux (Security-Enhanced Linux)
- 6406/07/2020Scan using XSane or GIMP (Linux)
- 6506/07/2020Important points for specifying the scan area (Linux)
- 6606/07/2020What driver package format is supported by my Linux distribution?
- 6702/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 6813/05/2020Configure scan settings without administrator privileges (Linux)
- 6913/05/2020Firewall port requirements of the Scan Key Tool (Linux)
- 7013/05/2020I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 7116/04/2020I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 7206/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 7306/04/2020Delete a network scanner entry. (Linux)
- 7406/04/2020I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 7506/01/2020When I print images, the quality is not good (Linux)
- 7603/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 7703/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 7827/11/2019Print command (LPR) (Linux)
- 7927/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 8029/10/2019Pre-Required Procedures (Linux)
- 8129/10/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 8229/10/2019Large characters are printed incorrectly. (Linux)
- 8329/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 8423/10/2019To install the printer driver easily using a tool. (Linux)
- 8514/06/2019Windows 10 Support Information
- 8612/06/2019Uninstall printer drivers (Linux)
- 8722/03/2019Protect your Brother machine against unauthorised access over the network
- 8830/01/2019Print command (cupswrapper) (Linux)
- 8929/01/2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 9029/01/2019When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 9129/01/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 9229/01/2019Command List of brscan. (Linux)
- 9329/01/2019Uninstall the scanner driver. (Linux)
- 9429/01/2019Uninstall Scan-key-tool. (Linux)
- 9524/01/2019When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 9624/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 9724/01/2019All print jobs are aborted and nothing is printed. (Linux)
- 9824/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 9924/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 10024/01/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)