FAQs & Troubleshooting
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212 Results
- 51Scan multiple pages into one file instead of each scan being saved as a separate file.
- 52I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 53Clean the Drum Unit.
- 54In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 55Document Jam
- 56Drum End Soon
- 57Turn the Toner Save mode on or off
- 58Black lines down the page
- 59Important points you need to confirm before configuring your Brother machine for a wireless network.
- 60Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 61Receive faxes on the computer for Windows (PC-FAX Receive)
- 62I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 63When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 64My Brother machine could not be found over the network when I installed drivers on my PC.
- 65Protect your Brother machine against unauthorised access over the network
- 66Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 67I cannot find some option in the Printing preferences. (For Windows)
- 68Download a file from the "Downloads" section and save it to Windows 8 computer.
- 69Printing/ Scanning with a mobile device
- 70The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 71I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 72The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 73Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 74What is the difference between the toner cartridge and the drum unit?
- 75Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 76Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 77What is Toner Continue Mode?
- 78Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 79Unable to Scan / Scan Unable
- 80No Drum
- 81Cartridge Error
- 82Toner Low
- 83I am having a problem receiving faxes.
- 84What is Distinctive Ring and how do I program it?
- 85Where can I find my Brother machine's serial number?
- 86I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 87Can I use non-Brother or third party supplies with the Brother machine?
- 88Reset the network settings to the factory default
- 89What is the BRAdmin Professional software used for?
- 90What is the recommended paper?
- 91I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 92I cannot install the driver when using the Driver Install Tool. (Linux)
- 93What driver package format is supported by my Linux distribution?
- 94Important points for specifying the scan area (Linux)
- 95How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 96(Video) Set up your Brother machine
- 97(Video) Unpack your Brother machine
- 98"Offline" appears on the Status Monitor.
- 99The printer status is Offline or Paused.
- 100Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)