FAQs & Troubleshooting
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214 Results
- 51Page skewed
- 52I cannot view documents on the bundled CD-ROM or the Brother web site from my Macintosh 10.4 system.
- 53Clean the Drum Unit.
- 54Can I buy any MICR toner?
- 55I cannot install Brother drivers on Debian 10 or later (Linux)
- 56I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 57Cannot print after a Windows 10 update (June 2020)
- 58I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 59Print command (cupswrapper) (Linux)
- 60I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 61When printing with monochrome laser printer, the print position shifts. (Linux)
- 62Check the firmware version.
- 63"Offline" appears on the Status Monitor.
- 64Delete print jobs from the print queue.
- 65Download a file from the "Downloads" section and save it to Windows 8 computer.
- 66Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 67Print a web page from iPrint&Scan when using an Android™ mobile device.
- 68Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 69A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 70Change the printer driver settings (Windows/macOS)
- 71I cannot print over a network using the XML Paper Specification Printer Driver.
- 72FRONT COVER OPEN or FUSER COVER OPEN
- 73What type(s) of connections can I use with my Brother machine and a wireless network?
- 74The printer prints unexpectedly or it prints garbage data.
- 75MEMORY FULL
- 76Envelope creases
- 77Can I use non-Brother or third party supplies with the Brother machine?
- 78My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 79Where do I find manuals for my Brother machine?
- 80I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 81Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 82The message to install the Java runtime appeared and I couldn't configure the wireless setting of my Brother machine using Wireless Device Setup Wizard. (For Mac OS X 10.7 or greater)
- 83I cannot connect my machine to the wireless network (For Windows)
- 84Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 85I cannot print from my computer via network. (For Windows)
- 86I cannot print from my computer via network. (For Macintosh)
- 87What is Wi-Fi Protected Setup (PBC*)or AOSS™?
- 88Toner specks
- 89JAM INSIDE
- 90JAM TRAY 1
- 91I cannot install the driver when using the Driver Install Tool. (Linux)
- 92What driver package format is supported by my Linux distribution?
- 93I am unable to print from a client PC to a printer on a print server. (Linux)
- 94To install the printer driver easily using a tool. (Linux)
- 95Windows 10 Support Information
- 96I cannot save a file downloaded from the Brother support website (For Windows)
- 97Possible solutions for print quality issues
- 98Protect your Brother machine against unauthorised access over the network
- 99Open the Status Monitor
- 100Use the Universal Printer Driver for PCL