FAQs & Troubleshooting
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164 Results
- 51How do I perform a factory reset?
- 52Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 53How can I change the IP address using the ARP and PING commands?
- 54Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 55What kind of paper can I use?
- 56I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 57When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 58White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 59White lines appears down the page.
- 60Can I print from DOS applications?
- 61Replace the drum unit.
- 62What can happen if the wrong paper is used in your machine.
- 63When trying to print from Mac OS® X the print queue is stopped.
- 64When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 65How do I install additional memory?
- 66Replace the toner cartridge.
- 67Print on envelopes.
- 68Output sheets are completely black.
- 69I cannot install the driver when using the Driver Install Tool. (Linux)
- 70My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 71The downloaded driver's name is different from my machine's name. (Linux)
- 72I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 73To install the printer driver easily using a tool. (Linux)
- 74I want to print using CUPS while keeping SELinux enabled. (Linux)
- 75Install the built-in drivers (For Windows 8 and Windows 10)
- 76What is the difference between the toner cartridge and the drum unit?
- 77I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 78The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 79I cannot print from my computer via USB.
- 80Windows 7 Support Information
- 81What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 82Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 83How to install your Brother device into a Windows® XP environment using the 'In-box' drivers
- 84How do I upgrade the firmware of my Brother print server?
- 85How do I check the driver version on a Mac®?
- 86When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 87My Brother machine misfeeds paper.
- 88How can I install the Web BRAdmin on Windows Server 2003?
- 89Why are the alarm and data lights blinking?
- 90Why are the ready and alarm lights blinking?
- 91Why does the Drum LED light?
- 92What is a file server based network and do Brother printers work in that type of environment?
- 93Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 94The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 95Black toner marks appear across the page.
- 96Lines appears across the page.
- 97Printouts are faint.
- 98What driver package format is supported by my Linux distribution?
- 99The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 100Can I use my Brother printer with a 64 bit Linux distribution? (Linux)