FAQs & Troubleshooting
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Latest |
139 Results
- 5128/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 5207/03/2022Where can I download Brother iPrint&Label? (iPrint&Label)
- 5316/02/2022How can I print using Portrait? (iPrint&Label)
- 5416/02/2022Poor print quality when printing on narrow labels. (iPrint&Label)
- 5507/01/2022The data imported from a CSV file is not included on the printed label. (Pro Label Tool)
- 5607/01/2022Open LBX files created in P-touch Editor in Pro Label Tool
- 5707/01/2022How to create serialized labels (Pro Label Tool)
- 5809/12/2021How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 5915/11/2021How can I create a barcode label? (iPrint&Label)
- 6026/10/2021P-touch Editor crashes when I open it on my Mac.
- 6114/01/2021How to make a label with a barcode (P-touch Editor 5.0 for Mac)
- 6207/01/2021The label is not printed even though I pressed the print key.
- 6323/12/2020When I press the print key, the power turns off.
- 6423/12/2020Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 6527/11/2020How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 6613/11/2020Printing is not possible. (P-touch Editor5.3 for Mac)
- 6705/11/2020How do I print multiple lines and how many lines can I print?
- 6805/11/2020I cannot edit the database.
- 6920/10/2020How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 7015/10/2020The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 7107/10/2020How do I use a template? (P-touch Editor 5.1 for Mac)
- 7207/10/2020How do I use a template? (P-touch Editor 5.0 for Mac)
- 7301/10/2020How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 7404/09/2020When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 7504/09/2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7626/08/2020How do I create an ID label using a template? (P-touch Editor 5.x for Windows)
- 7714/07/2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 7809/07/2020How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 7912/06/2020The tape got jammed or stuck in the printer.
- 8004/06/2020When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 8102/06/2020I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 8202/06/2020The display remains blank after the power is turned on.
- 8328/05/2020The printed label contains blank horizontal lines.
- 8419/05/2020I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 8519/05/2020How do I print vertical text? (P-touch Editor 5.x for Windows)
- 8619/05/2020How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 8719/05/2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 8818/05/2020My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 8913/05/2020How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 9013/05/2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 9127/04/2020How do I clear the display?
- 9207/04/2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.0 for Mac)
- 9307/04/2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 9406/04/2020P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 9531/03/2020The fabric tape became detached after washing.
- 9627/03/2020I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 9718/03/2020How do I set cut options and what features are they?
- 9813/03/2020How do I change the character size?
- 9905/03/2020I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 10024/01/2020Installing a CA certificate