FAQs & Troubleshooting
![]() |
Latest |
155 Results
- 5114/01/2021How to make a label with a barcode (P-touch Editor 5.0 for Mac)
- 5213/01/2021Can I directly operate my printer from a self-developed application software and print a label?
- 5327/11/2020How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 5425/11/2020Share your printer in Windows 7 in a network-shared environment.
- 5524/11/2020How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 5618/11/2020Printing is not possible. (P-touch Editor 5.0 for Mac)
- 5713/11/2020Printing is not possible. (P-touch Editor5.3 for Mac)
- 5802/11/2020How can I eliminate the 25mm piece of tape that is produced prior to every label printed?
- 5902/11/2020A different IP address is assigned every time the product is booted.
- 6030/10/2020How do I print the inserted image maintaining its original size?
- 6130/10/2020When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 6222/10/2020How can I print data directly from Access 2010?
- 6313/10/2020How to use the Sequential Numbering function
- 6407/10/2020How do I use a template? (P-touch Editor 5.1 for Mac)
- 6507/10/2020How do I use a template? (P-touch Editor 5.0 for Mac)
- 6615/09/2020The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 6710/09/2020How can I use the Sequential Numbering Feature? (P-touch Editor 3.2 for Mac)
- 6810/09/2020How can I print vertical labels? (P-touch Editor 3.2 for Mac)
- 6904/09/2020The message "The cassette is incorrect." is displayed. (P-touch Editor 3.x for Mac)
- 7004/09/2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7126/08/2020How do I create an ID label using a template? (P-touch Editor 5.x for Windows)
- 7225/08/2020I cannot find the template files. (P-touch Editor 3.x for Mac)
- 7325/08/2020How do I create name badges by joining "First Name" and "Last Name" fields together?
- 7414/07/2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 7509/07/2020How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 7612/06/2020The tape got jammed or stuck in the printer.
- 7704/06/2020When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 7803/06/2020When I try to use the database function, an application error occurs.
- 7902/06/2020I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 8002/06/2020How to print in high resolution mode using an HG tape
- 8102/06/2020Is it possible to connect both USB cable and Serial cable to the same machine at the same time?
- 8221/05/2020I have an occasional printing problem.
- 8319/05/2020How do I print vertical text? (P-touch Editor 5.x for Windows)
- 8419/05/2020How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 8519/05/2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 8618/05/2020My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 8713/05/2020How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 8813/05/2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 8913/05/2020How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 9007/05/2020How to use a 9/64" (3.5 mm) wide tape
- 9107/04/2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.0 for Mac)
- 9207/04/2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 9306/04/2020P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 9427/03/2020I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 9505/03/2020I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 9611/12/2019Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 9709/12/2019I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 9809/12/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 9909/12/2019When printing with Ubuntu 12.04, the print position shifts. (Linux®)
- 10009/12/2019I cannot print LibreOffice documents in landscape orientation. (Linux®)