FAQs & Troubleshooting
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156 Results
- 1How do I set the Label Peeler?
- 2How do I connect the printer to my computer via Wi-Fi®?
- 3How do I transfer label templates with P-touch Transfer Express?
- 4How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 5What iOS mobile application can I use?
- 6The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 7The paper settings specified from the server computer are not reflected on the client computer.
- 8How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 9Printing is not possible. (USB connection)
- 10I have an occasional printing problem.
- 11My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 12I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 13I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 14How to use the Paper Size Setup (for Windows)
- 15How do I switch to and use the mass storage mode?
- 16How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 17How do I install/change the RD roll?
- 18I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 19What Android™ mobile application can I use?
- 20How to connect to an AC power outlet (Optional)
- 21How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 22I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)
- 23Creating a label with GIMP (Linux®)
- 24Adding a custom media size for continuous roll (Linux®)
- 25(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 26When printing from an application, the application's "Collate" setting does not work correctly.
- 27Using P-touch Template Settings
- 28How do I disable broadcasting the printer to AirPrint-compatible devices?
- 29Using the Printer Setting Tool (for Windows)
- 30"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 31The power light is frequently blinking in orange indicating “Now Cooling” , or a data transmission error appears on my computer when printing continuously. What should I do?
- 32Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 33I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 34How do I uninstall the printer driver?
- 35I connected multiple printers of the same model to one computer but can only print from one of them.
- 36How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 37How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 38When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 39How to use the Numbering function (P-touch Editor 5.x for Windows)
- 40How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 41How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 42I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 43I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 44I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 45The printing position shifts vertically or horizontally. (Linux®)
- 46I cannot print from the client computer to the printer on the print server. (Linux®)
- 47I cannot print from GIMP on Linux.
- 48Are there any drivers available for FreeBSD? (Linux®)
- 49I cannot print from RedHat or CentOS. (Linux®)
- 50Error messages do not appear when using the USB connection of my printer.