FAQs & Troubleshooting
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154 Results
- 1Wi-Fi® and Bluetooth® lamps are lit in blue but the printer cannot communicate with other devices via a wireless LAN.
- 2Using the Communication Settings (for Windows)
- 3P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 4P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 5The power light is frequently blinking in orange indicating “Now Cooling” , or a data transmission error appears on my computer when printing continuously. What should I do?
- 6How do I transfer label templates with P-touch Transfer Express?
- 7How to connect to an AC power outlet (Optional)
- 8How do I install/change the RD roll?
- 9How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 10Installing the LPR driver and CUPS wrapper driver (Linux®)
- 11How do I transfer label or slip templates?
- 12I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 13How can I connect my printer wirelessly?
- 14Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 15My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 16How to identify the printer's firmware version
- 17How do I connect RJ printer to my computer?
- 18The print quality is poor, and the image is too light or dark.
- 19How to identify your Operating System (OS) for Windows or Mac
- 20Can I set a different media width when using an OpenOffice template? (Linux®)
- 21Where can I find my Brother printer's serial number?
- 22I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 23How to open the Devices and Printers window
- 24When printing from an application, the application's "Collate" setting does not work correctly.
- 25What iOS mobile application can I use?
- 26I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 27The paper settings specified from the server computer are not reflected on the client computer.
- 28How to charge the rechargeable Li-ion battery
- 29How to install the rechargeable Li-ion Battery
- 30How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 31Printing is not possible. (USB connection)
- 32Install BRAdmin Professional 3
- 33I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 34The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 35How to use the Paper Size Setup (for Windows)
- 36How do I disable broadcasting the printer to AirPrint-compatible devices?
- 37Using the Device Settings (for Windows)
- 38Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 39How do I switch to and use the mass storage mode?
- 40Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 41The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 42How do I uninstall the printer driver?
- 43Why is the leading zero (0) missing after importing the database into P-touch Editor?
- 44(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 45How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 46When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 47How can I change the IP address in order to use the product in a different network environment?
- 48How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 49How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 50I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)