FAQs & Troubleshooting
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- 1When I print many continuous labels, part of the label data is printed twice.
- 2I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 3How do I transfer label or slip templates?
- 4Where can I find my Brother printer's serial number?
- 5Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 6How do I install/change the DK roll?
- 7Printing is not possible. (USB connection)
- 8Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 9How do I clean my QL machine?
- 10How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 11(Video) When I print many continuous labels, part of the label data is printed twice.
- 12How do I transfer label templates with P-touch Transfer Express?
- 13I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 14How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 15(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 16The driver downloaded from the website cannot be installed.
- 17(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 18Where can I download the latest P-touch Editor for Mac?
- 19Installing the LPR driver and CUPS wrapper driver (Linux®)
- 20Uninstalling the printer drivers (Linux®)
- 21I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 22How to delete the registry information and files related to the printer driver
- 23(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 24Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 25My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 26My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 27I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 28Creating a label with OpenOffice (Linux®)
- 29How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 30The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 31The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 32Some of the print options in OpenOffice do not work. (Linux®)
- 33Adding a custom media size for continuous tape / roll (Linux®)
- 34I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 35(Video) Small characters or thin lines are printed faintly.
- 36I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 37How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 38How do I uninstall the printer driver?
- 39What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 40I cannot print from the printer in a network-shared environment.
- 41(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 42How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 43How to identify your Operating System (OS) for Windows or Mac
- 44When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 45How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 46How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 47When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 48How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 49How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.0 for Mac)
- 50Printing is not possible. (P-touch Editor5.3 for Mac)