FAQs & Troubleshooting
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160 Results
- 1Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 2How do I install/change the DK roll?
- 3My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 4My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 5How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 7How do I transfer label or slip templates?
- 8How do I transfer label templates with P-touch Transfer Express?
- 9Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 10How to delete the registry information and files related to the printer driver
- 11I cannot print on the 103 mm wide label roll on a network using the latest printer driver.
- 12I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 13P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 14The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 15How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 16Where can I download the latest P-touch Editor for Mac?
- 17Using Web Based Management
- 18I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 19Uninstalling the printer drivers (Linux®)
- 20How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 21When I print many continuous labels, part of the label data is printed twice.
- 22How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 23The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 24How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 25How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 26Where can I find my Brother printer's serial number?
- 27I cannot save a file downloaded from the Brother support website (For Windows)
- 28When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 29Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 30How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 31The message "Paper cannot be fed. (There may be no more paper.)" is displayed on the print monitor screen.
- 32How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 33Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 34I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 35Some of the print options in OpenOffice do not work. (Linux®)
- 36Creating a label with OpenOffice (Linux®)
- 37The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 38How to open the Devices and Printers window
- 39I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 40Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 41The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 42I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 43How do I transfer templates or other data from the computer to the printer?
- 44When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 45How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 46Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 47When printing with Ubuntu 12.04, the print position shifts. (Linux®)
- 48I cannot print from GIMP on Linux.
- 49The continuous tape length is about 100 mm regardless of the OpenOffice tape template settings. (Linux®)
- 50How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)