FAQs & Troubleshooting
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82 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2This printer is not detected when establishing a Bluetooth® connection.
- 3What Android™ mobile application can I use?
- 4What is the JPEG printing and how can I use it?
- 5I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 6What iOS mobile application can I use?
- 7How to identify your Operating System (OS) for Windows or Mac
- 8Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 9Where can I find my Brother printer's serial number?
- 10I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 11How do I connect the printer and my mobile device via Bluetooth®?
- 12How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
- 13How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 14How do I transfer label templates with P-touch Transfer Express?
- 15The print quality is poor, and the image is too light or dark.
- 16Printing is not possible. (USB connection)
- 17Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 18I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 19Installing a CA certificate
- 20The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 21There is no data registered in the P-touch library. (P-touch Editor 5.x for Windows)
- 22The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 23(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 24The paper is jammed in the printer.
- 25I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 26How do I create and transfer templates? (for Mac)
- 27I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 28Printing from an Android™ device
- 29I cannot save a file downloaded from the Brother support website (For Windows)
- 30The side margins are incorrect.
- 31What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 32How to charge the rechargeable Li-ion battery
- 33(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 34I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 35Some of the print options in OpenOffice do not work. (Linux®)
- 36How to install Brother software on a computer not connected to the Internet
- 37I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 38Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 39(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 40How to insert paper
- 41How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 42What is the Label List? (P-touch Editor 5.x for Windows)
- 43How to set up the printer
- 44The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 45Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 46How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 47I connected multiple printers of the same model to one computer but can only print from one of them.
- 48What do the indicator lights mean?
- 49How do I connect the printer to my computer using a USB cable?
- 50How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)