FAQs & Troubleshooting
Latest |
86 Results
- 105/30/2024(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 205/30/2024(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 305/30/2024(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 405/30/2024(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 505/30/2024(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 605/17/2024What Android™ mobile application can I use?
- 703/22/2024How do I transfer label or slip templates?
- 810/18/2023How to open the Devices and Printers window
- 910/18/2023How do I uninstall the printer driver?
- 1010/18/2023How to identify your Operating System (OS) for Windows or Mac
- 1110/18/2023Printing is not possible. (USB connection)
- 1206/12/2023The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 1306/12/2023How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 1406/12/2023How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 1506/12/2023Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 1606/12/2023The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 1706/12/2023Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 1806/12/2023How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 1906/12/2023I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 2006/12/2023The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 2106/12/2023Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 2206/12/2023What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 2306/12/2023What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 2406/12/2023Why is the leading zero (0) missing after importing the database into P-touch Editor?
- 2506/12/2023How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 2606/12/2023What is the Label List? (P-touch Editor 5.x for Windows)
- 2706/12/2023How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 2806/12/2023How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 2906/02/2023I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 3004/12/2023Where can I find my Brother printer's serial number?
- 3105/02/2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 3204/18/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 3303/31/2022How to delete the registry information and files related to the printer driver
- 3403/28/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 3503/28/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 3612/09/2021How do I transfer label templates with P-touch Transfer Express?
- 3712/09/2021How do I connect the printer and my computer via Bluetooth®? (for Windows)
- 3810/08/2021Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 3907/27/2021How do I transfer templates or other data from the computer to the printer?
- 4012/17/2020How do I connect the printer and my computer via USB cable?
- 4112/16/2020How to charge the rechargeable Ni-MH battery
- 4211/25/2020How to install the rechargeable Ni-MH Battery (Optional)
- 4311/25/2020How do I transfer label templates with P-touch Transfer Express for Windows Mobile?
- 4411/17/2020The printed image is out of alignment.
- 4510/15/2020The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 4606/12/2020How do I print from a computer?
- 4705/19/2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 4805/13/2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 4904/14/2020How do I clean the Platen Roller?
- 5004/14/2020How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.6 / 10.7)