FAQs & Troubleshooting
Popular |
206 Results
- 1Where can I find the printer's network settings, such as IP address?
- 2When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 3How can I reset the printer?
- 4How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 5How do I connect the printer to my computer via Wi-Fi® using an access point?
- 6I cannot print using a HSe cassette.
- 7Printing is not possible. (USB connection)
- 8How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9I cannot print after updating the firmware or font data.
- 10I cannot connect my machine to the wireless network.
- 11I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 12I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 13What iOS mobile application can I use?
- 14How can I connect the printer to my mobile device?
- 15The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 16How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 17Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.7 or greater
- 18The data imported from a CSV file is not included on the printed label. (Pro Label Tool)
- 19Installing the Touch Panel Display (Optional)
- 20What Android™ mobile application can I use?
- 21The label does not cut well.
- 22Where can I download the latest P-touch Editor for Mac?
- 23How to open the Devices and Printers window
- 24I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 25Where can I find the IP addresses of my computer and the printer?
- 26How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 27How do I uninstall the printer driver?
- 28Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 29Can my printer use TZ/TZe tapes?
- 30How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 31I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13/ 10.12.
- 32How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 33Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 34How to delete the registry information and files related to the printer driver
- 35How to identify your Operating System (OS) for Windows or Mac
- 36I cannot print using FLe tape and get an error message.
- 37Installing the software
- 38How do I transfer label templates with P-touch Transfer Express?
- 39The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 40Can I change the barcode settings like barocde size? (iPrint&Label)
- 41I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 42Some of the print options in OpenOffice do not work. (Linux®)
- 43The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 44When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 45Using the Printer Setting Tool (for Mac)
- 46Using the Communication Settings (for Windows)
- 47What options are available for label feeding and cutting?
- 48Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 49Power Supply
- 50How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)