FAQs & Troubleshooting
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125 Results
- 1I cannot print using a HSe cassette.
- 2How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3Where can I download the latest P-touch Editor for Mac?
- 4I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 5I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 6What is the Label List? (P-touch Editor 5.x for Windows)
- 7(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 9I get an error message and cannot update the firmware. (Windows 10 or later)
- 10(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 11Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite)
- 12How is the print head cleaning cassette used?
- 13Which brands of Ni-MH rechargeable batteries do you recommend?
- 14Where can I find my Brother printer's serial number?
- 15My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 16Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 17My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 18How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 19"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 20I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 21What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 22How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 23How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 24The top and base layers of the laminated tape are misaligned.
- 25How to delete the registry information and files related to the printer driver
- 26(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 27I cannot save a file downloaded from the Brother support website (For Windows)
- 28How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 29The label does not cut well.
- 30I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 31How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 32How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 33P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 34How can I print without displaying the print monitor screen?
- 35How to identify your Operating System (OS) for Windows or Mac
- 36The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 37I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 38(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 39How to open the Devices and Printers window
- 40P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 41How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 42How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 43I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 44Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 45I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.
- 46How do I start P-touch Editor Lite when connecting the printer to my computer?
- 47How do I set a tape cassette?
- 48(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 49How to use the Numbering function (P-touch Editor 5.x for Windows)
- 50How do I use a template? (P-touch Editor 5.0 for Mac)