FAQs & Troubleshooting
Latest |
57 Results
- 108/19/2024What Android™ mobile application can I use?
- 208/19/2024What iOS mobile application can I use?
- 301/17/2024Does my printer support Bluetooth® Ver 5.0, Class 2?
- 409/01/2023How do I print multiple lines of text? (P-touch Design&Print)
- 507/13/2023Export saved labels from P-touch Design&Print to P-touch Design&Print 2
- 604/12/2023Where can I find my Brother printer's serial number?
- 702/17/2023The printer does not print from my mobile device or does not print correctly.
- 805/02/2022I was using my mobile device and printer via Bluetooth®, but the connection was cut off. How do I connect the devices again?
- 904/11/2022How can I connect my mobile device to the printer via Bluetooth®? (P-touch Design&Print / Design&Print 2)
- 1003/07/2022Where can I download Brother iPrint&Label? (iPrint&Label)
- 1102/16/2022How can I connect my mobile device to the printer via Bluetooth®? (Brother iPrint&Label)
- 1211/15/2021How can I create a barcode label? (iPrint&Label)
- 1307/21/2021How can I minimize the margin from the start or end of the label when printing? (iPrint&Label)
- 1401/15/2021How many mobile devices can I connect to one printer via Bluetooth®?
- 1511/06/2020When I run iPrint&Label, "Unconnected Printer" is displayed on my Android™ device.
- 1611/06/2020What do the indicator lights mean?
- 1707/17/2020Why does the power turn off when I press the print key?
- 1807/14/2020The printer is not connected to my mobile device correctly.
- 1907/14/2020The printer stops printing, the power LED blinks in red, and my mobile device displays an error message.
- 2007/14/2020I want my printer to use less tape for each label. (P-touch Design&Print / Design&Print 2)
- 2107/06/2020How is the print head cleaning cassette used?
- 2207/06/2020How can I check the print preview for a tape not currently inserted in the printer? (P-touch Design&Print / Design&Print 2)
- 2307/06/2020How can I confirm the selected tape length? (P-touch Design&Print / Design&Print 2)
- 2407/06/2020A template is not displayed correctly. (P-touch Design&Print / Design&Print 2)
- 2507/06/2020How do I add, move or delete objects? (P-touch Design&Print / Design&Print 2)
- 2607/06/2020What is the difference between the "Create your own label" function and the "Template" function? (P-touch Design&Print / Design&Print 2)
- 2707/06/2020I want to connect to another printer, but the previously paired printer is connected automatically. (P-touch Design&Print / Design&Print 2)
- 2807/06/2020How to automatically identify tape installed in the printer. (P-touch Design&Print / Design&Print 2)
- 2907/06/2020Small printed characters are blurred. (P-touch Design&Print / Design&Print 2)
- 3007/06/2020I cannot use the Frame function. (P-touch Design&Print / Design&Print 2)
- 3106/12/2020The tape got jammed or stuck in the printer.
- 3205/28/2020The printed label contains blank horizontal lines.
- 3304/03/2020The tape is ejected with the paper liner separated from the tape.
- 3404/02/2020When I print symbols, they are garbled or corrupted. (P-touch Design&Print)
- 3503/31/2020The fabric tape became detached after washing.
- 3612/11/2019Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 3709/11/2019Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 3806/04/2019The label does not cut well.
- 3903/05/2019I cannot use the Share Label function and get an error message "It failed to tag." (P-touch Design&Print for Android™/iOS)
- 4011/29/2018The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 4111/27/2018What is the difference between the text box layout and the label layout? (P-touch Design&Print)
- 4208/16/2018Can my printer use TZ/TZe tapes?
- 4307/31/2018Why doesn't my machine turn on when the Power button is pressed?
- 4407/04/2018Marks and characters (Emoji) from a mobile device are not displayed correctly, or cannot be printed clearly even though they display correctly on the editing screen. (P-touch Design&Print)
- 4506/04/2018The printer stops while printing, or the tape is cut in the middle of the text.
- 4602/28/2018Which brands of Ni-MH rechargeable batteries do you recommend?
- 4712/22/2017The top and base layers of the laminated tape are misaligned.
- 4806/15/2017What is the compatible barcode protocol? (iPrint&Label)
- 4911/21/2016Power Supply
- 5009/20/2016How do I set a tape cassette?