FAQs & Troubleshooting
![]() |
Popular |
365 Results
- 1What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 2Replace the Toner Cartridge
- 3Adjust color settings by using the custom setting in the printer driver
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 7The printer status is Offline or Paused.
- 8Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 9Carry out calibration to improve the color density
- 10The color of your printouts is not what you expected
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 13Replace Drum
- 14I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 15Replace Fuser
- 16Setup a Brother machine on a wireless (Wi-Fi) network.
- 17(Video) Load A4/Letter paper
- 18Paper is Jammed underneath the Paper Tray
- 19Paper is Jammed in the Back of the Machine
- 20Blank page or some colors are missing.
- 21Toner scatter or toner stain
- 22Colors are light or faint on the whole page
- 23Easy Scan to E-mail
- 24What is Brother iPrint&Scan?
- 25(Video) Update the Driver or Firmware for your Brother machine
- 26(Video) Connect telephone line and power cords
- 27Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 28The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 29Document Jam
- 30Out of Memory/Print Data Full
- 31Paper is Jammed Inside the Machine
- 32Paper is Jammed in the Paper Tray
- 33White spots
- 34Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 35Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 36The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 37My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
- 38I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 39What is Distinctive Ring and how do I program it?
- 40Reset the Network Settings to the Factory Settings
- 41Can I print in monochrome if one of the color toners run out?
- 42Replace Laser
- 43Use voice mail on the same line as my Brother machine.
- 44Replace the Waste Toner Box
- 45Ghost
- 46Send an Email with User Authentication
- 47Set up a Scan to Network Profile
- 48Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 49Select Receive mode.
- 50WT Box End Soon