FAQs & Troubleshooting
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- 1What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 2Replace the Toner Cartridge
- 3Adjust color settings by using the custom setting in the printer driver
- 4Setup a Brother machine on a wireless (Wi-Fi) network.
- 5Carry out calibration to improve the color density
- 6Easy Scan to E-mail
- 7(Video) Load an Envelope (MP Tray)
- 8Reset the Network Settings to the Factory Settings
- 9Set up your Brother machine on a wireless network.
- 10Send an Email with User Authentication
- 11What is Brother Web Connect?
- 12Use Universal Print (Windows)
- 13I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 14Replace Drum
- 15Blank page or some colors are missing.
- 16Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 17Set up a Scan to Network Profile
- 18The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 19What is the recommended paper?
- 20I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 21I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 22Load and Print Envelopes Using the MP Tray
- 23(Video) Load A4/Letter paper
- 24Printing/ Scanning with a mobile device
- 25What is Brother iPrint&Scan?
- 26Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 27The printer status is Offline or Paused.
- 28Connect a telephone on the same line as the Brother machine in Fax/Tel Mode.
- 29Document Jam
- 30Paper is Jammed in the Paper Tray
- 31Ghost
- 32Configure Public Mode for Secure Function Lock 3.0
- 33Change machine settings from your computer.
- 34Wireless setup is requesting a WPS PIN to complete the setup
- 35Clean the Machine
- 36Create a Certificate Signing Request (CSR)
- 37How to configure multiple lower trays.
- 38Load and Print Labels Using the MP Tray
- 39Open the Control Panel (For Windows)
- 40Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 41Reduce Printing Noise
- 42What is AirPrint?
- 43Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 44Discover the MAC address of the Brother network card
- 45Scan multiple pages into one file instead of each scan being saved as a separate file.
- 46My Brother machine has no power.
- 47Cooling Down
- 48Set the Date and Time
- 49Wrinkled printout
- 50I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).