FAQs & Troubleshooting
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- 1What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 2(Video) Load A4/Letter paper
- 3Setup a Brother machine on a wireless (Wi-Fi) network.
- 4The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 5I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 6My Brother machine could not be found over the network when I installed drivers on my computer.
- 7(Video) Connect telephone line and power cords
- 8(Video) Load an Envelope (MP Tray)
- 9Paper is Jammed underneath the Paper Tray
- 10Replace Drum
- 11I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 12I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 13When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 14(Video) Unpack your Brother machine
- 15Delete print jobs from the print queue.
- 16What is Brother iPrint&Scan?
- 17How to identify your Operating System (OS).
- 18Adjust color settings by using the custom setting in the printer driver
- 19The color of your printouts is not what you expected
- 20Scan to an Editable Text File (OCR) Using ControlCenter2 (Mac)
- 21The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 22I cannot find some option in the Printing preferences. (For Windows)
- 23I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 24Carry out calibration to improve the color density
- 25My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 26(Video) Set up your Brother machine
- 27I can print but cannot scan via network. (For Windows)
- 28Paper is Jammed in the MP tray
- 29Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 30I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 31Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 32I cannot connect my machine to a Windows 11 computer via USB.
- 33Enable the Brother machine's network interface.
- 34Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 35A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 36Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 37Open the "Scanners and Cameras" and Properties.
- 38Paper is Jammed in the Paper Tray
- 39The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 40Replace the Toner Cartridge
- 41Replace Fuser
- 42I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 43Configure Email Sending or Receiving Using Web Based Management
- 44Restrict the functions available on your Brother machine and the number of prints.
- 45Printing/ Scanning with the Cloud
- 46Clean the Machine
- 47I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 48Send an Email with User Authentication
- 49Load and Print Envelopes Using the MP Tray
- 50Printing/ Scanning with a mobile device