FAQs & Troubleshooting
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145 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1(Video) Paper is Jammed in the 2-sided Tray
- 2(Video) Paper is Jammed inside the Machine
- 3(Video) Paper is Jammed in the Back of the Machine
- 4Black lines down the page
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6(Video) Paper is Jammed in the Paper Tray
- 7I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8Document Jam
- 9Set Telephone Line Compatibility for Interference and VoIP Systems
- 10Cannot Print ##
- 11(Video) Set up your Brother machine
- 12The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 13Change the printer driver settings (Windows)
- 14I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 15(Video) Paper is Jammed in the MP tray
- 16Install the Brother Mobile Connect application (for mobile device)
- 17The scanning speed is slow when scanning from my machine. (Windows)
- 18What driver package format is supported by my Linux distribution?
- 19Toner specks
- 20Lines across the page
- 21I cannot print using my Brother machine on a wired network (Windows/macOS)
- 22(Video) Remove Small Scraps of Paper Jammed in the ADF
- 23(Video) Document is Jammed under the Document Cover
- 24No Toner
- 25I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 26I cannot print on a wireless (Wi-Fi) network (Windows)
- 27How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 28I cannot save a file downloaded from the Brother support website (For Windows)
- 292-sided Disable or 2-sided Disabled
- 30What is the default password for my BRAdmin or Web Based Management?
- 31Poor fixing
- 32Install the optional lower tray
- 33Export an address book and import it to another machine
- 34(Video) Document is Jammed in the Top of the ADF Unit
- 35Self-Diagnostic
- 36Cannot Detect
- 37Out of Memory
- 38Can I use non-Brother or third party supplies with the Brother machine?
- 39I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 40I cannot install Brother drivers on Debian 10 or later (Linux)
- 41Ghosting images
- 42What is the default password for my Brother machine?
- 43Wireless setup is requesting a WPS PIN to complete the setup
- 44Set up your Brother machine on a wireless network (Windows/macOS)
- 45What is the recommended paper?
- 46Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 47Can I send a print job to multiple machine email addresses using Email Print?
- 48I get a TS error when trying to print on a wireless network.
- 49I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 50I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)