FAQs & Troubleshooting
Popular |
336 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3(Video) Load A4/Letter paper
- 4The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 7I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 8Setup a Brother machine on a wireless (Wi-Fi) network.
- 9(Video) Unpack your Brother machine
- 10I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 12Smudges on printed pages (Poor fixing)
- 13Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 14I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 15Replace Drum
- 16When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 17(Video) Connect telephone line and power cords
- 18I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 19Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 20Image skewed
- 21(Video) Set up your Brother machine
- 22I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 23Load Plain Paper, Letterhead, Coloured Paper, Thin Paper and Recycled Paper in the Paper Tray
- 24What kind of envelopes and labels are recommended for printing?
- 25I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 26Black toner marks across the page
- 27Dial Restriction for Fax sending.
- 28Load Paper in the Multi‑purpose Tray (MP Tray)
- 29Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 30What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 31Toner Low or Prepare New Toner Cartridge
- 32I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 33Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 34Document Jam
- 35(Video) Replace the Toner Cartridge
- 36What is the recommended paper?
- 37A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 38The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 39Add your Brother machine with AirPrint (macOS)
- 40I cannot print using my Brother machine on a wireless network (Mac)
- 41Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 42I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 43Change the printer driver settings (Windows/macOS)
- 44Curled or wavy
- 45Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 46Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 47How to identify your Operating System (OS).
- 48Use voice mail on the same line as my Brother machine.
- 49Load and Print Thick Paper and Labels Using the MP Tray
- 50Set up a Scan to Network Profile