FAQs & Troubleshooting
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133 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1(Video) Paper is Jammed inside the Machine
- 2(Video) Paper is Jammed in the Back of the Machine
- 3The printer status is Offline or Paused.
- 4I cannot find some option in the Printing preferences. (For Windows)
- 5The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 6I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 7I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 8The scanning speed is slow when scanning from my machine. (Windows)
- 9Use Universal Print (Windows)
- 10(Video) Paper is Jammed in the MP tray
- 11I cannot save a file downloaded from the Brother support website (For Windows)
- 12Install the Brother Mobile Connect application (for mobile device)
- 13(Video) Paper is Jammed in the Paper Tray
- 14Protect your Brother machine against unauthorised access over the network
- 15Open the Status Monitor (Windows)
- 16Why doesn't my Brother machine have a dial tone?
- 17Verify if the Brother machine has a dial tone.
- 18I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 19I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 20Configure and use PC-FAX (CUPS) (Linux)
- 21The driver installation finished successfully but I cannot print. (Linux)
- 22I am unable to print from a client PC to a printer on a print server. (Linux)
- 23Set Telephone Line Compatibility for Interference and VoIP Systems
- 24Delete print jobs from the print queue.
- 25No Toner
- 26In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 27(Video) Paper is Jammed in the 2-sided Tray
- 28When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 29A security warning appears when accessing Web Based Management via HTTPS.
- 30(Video) Set up your Brother machine
- 31I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 32What is the default password for my BRAdmin or Web Based Management?
- 33I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 34I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 35Can I send a print job to multiple machine email addresses using Email Print?
- 36Export an address book and import it to another machine
- 37Check the remaining ink or toner level (Linux)
- 38Command List of brscan. (Linux)
- 39How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 40How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 41(Video) Remove Small Scraps of Paper Jammed in the ADF
- 42(Video) Document is Jammed under the Document Cover
- 43Media Type Mismatch or Media Mismatch
- 44How to identify your Operating System (OS).
- 45I cannot print from my computer via USB.
- 46Cannot Print ##
- 472-sided Disable or 2-sided Disabled
- 48Toner Low or Prepare New Toner Cartridge
- 49I cannot connect my machine to a Windows 11 computer via USB.
- 50I cannot install the scanner driver in Ubuntu 21.04. (Linux)