FAQs & Troubleshooting
Latest |
344 Results
- 108/27/2024Where can I download Brother iPrint&Scan application for Mac?
- 207/04/2024I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 307/04/2024Brother iPrint&Scan cannot find my Brother machine (macOS)
- 407/04/2024Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 506/27/2024The scanning speed is slow when scanning from my machine. (Windows)
- 606/19/2024I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 706/13/2024My Brother machine is unresponsive.
- 806/05/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 905/28/2024Drum End Soon
- 1005/22/2024(Video) Update the Driver or Firmware for your Brother machine
- 1102/14/2024I cannot print using my Brother machine on a wireless network (Mac)
- 1202/14/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 1301/31/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 1401/10/2024What is the default password for my Brother machine?
- 1501/04/2024Easy Scan to E-mail
- 1601/04/2024(Video) Unpack your Brother machine
- 1701/04/2024(Video) Connect telephone line and power cords
- 1801/04/2024(Video) Load Envelopes (MP Tray)
- 1912/04/2023Toner Low
- 2009/22/2023I cannot scan via network.
- 2108/29/2023Verify if the Brother machine has a dial tone.
- 2208/25/2023How can I use my NFC-enabled Android™ device with the Brother NFC-enabled machine?
- 2308/25/2023Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 2408/10/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 2506/29/2023Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 2606/27/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 2706/08/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2806/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 2906/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 3006/01/2023Print both sides of paper or a booklet automatically
- 3106/01/2023Add your Brother machine with AirPrint (macOS)
- 3206/01/2023Delete print jobs from the print queue.
- 3305/16/2023I cannot print from my computer via USB.
- 3404/26/2023I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 3504/10/2023The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 3604/07/2023The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 3704/07/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 3803/27/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 3903/27/2023Change the printer driver settings (Windows/macOS)
- 4003/27/2023The printer status is Offline or Paused.
- 4103/23/2023Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 4203/17/2023Open the "Scanners and Cameras" and Properties.
- 4302/15/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 4402/15/2023Receive faxes on the computer for Windows (PC-FAX Receive)
- 4502/14/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 4601/13/2023I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 4701/12/2023Can I print in monochrome if one of the color toners run out?
- 4812/19/2022I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 4912/19/2022Reset the Drum Counter
- 5012/19/2022Can I use non-Brother or third party supplies with the Brother machine?