FAQs & Troubleshooting
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345 Results
- 1Toner Low
- 2I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 3Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 4Reset the Drum Counter
- 5(Video) Replace the Toner Cartridge
- 6Set up your Brother machine on a wireless network.
- 7I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 8Blank page or some colors are missing.
- 9(Video) Connect telephone line and power cords
- 10Replace the Drum Unit
- 11I cannot print using my Brother machine on a wireless network (Mac)
- 12Curled or wavy
- 13Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 14Ghosting images
- 15How can I use my NFC-enabled Android™ device with the Brother NFC-enabled machine?
- 16Replace Fuser
- 17Print Unable ##
- 18Print as a Poster (Windows)
- 19Send a Fax
- 20Toner scatter or toner stain
- 21Load Paper in the Multi‑purpose Tray (MP Tray)
- 22Load and Print Labels Using the MP Tray
- 23Confirm the results about faxes that I sent and received.
- 24Access Web Based Management
- 25Add your Brother machine with AirPrint (macOS)
- 26Change the Fax Forwarding Number
- 27Load Documents in the Automatic Document Feeder (ADF)
- 28Forward Incoming Faxes to Another Machine
- 29(Video) Load Envelopes (MP Tray)
- 30I cannot find some option in the Printing preferences. (For Windows)
- 31Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 32Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 33Reduce Printing Noise
- 34How to identify your Operating System (OS).
- 35Set the F/T Ring Time (Fast Double-ring)
- 36Adjust color settings by using the custom setting in the printer driver
- 37No Toner
- 38The printer status is Offline or Paused.
- 39Clean the LED Heads
- 40I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 41No Paper MP
- 42Unusable Device
- 43Uneven color density across the page
- 44Document Jam
- 45Out of Memory/Print Data Full
- 46Store Incoming Faxes in the Machine's Memory
- 47Replace the Belt Unit
- 48Paper is Jammed Inside the Machine
- 49Clean the Corona Wires
- 50White spots