FAQs & Troubleshooting
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339 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3(Video) Replace the Toner Cartridge
- 4Brother iPrint&Scan cannot find my Brother machine (macOS)
- 5Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 6Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 7Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 8What is Brother iPrint&Scan?
- 9Scan multiple pages into one file instead of each scan being saved as a separate file.
- 10Replace the Waste Toner Box
- 11Setup a Brother machine on a wireless (Wi-Fi) network.
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 13The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 14My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 15Scan Using Secure Function Lock 3.0
- 16Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 17The color of your printouts is not what you expected
- 18Replace Fuser
- 19What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 20Uneven color density across the page
- 21(Video) Load an Envelope (Manual Feed Slot)
- 22The printer status is Offline or Paused.
- 23Document Jam
- 24I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 25I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 26Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 27Adjust color settings by using the custom setting in the printer driver
- 28I cannot print on a wireless (Wi-Fi) network (Windows)
- 29Easy Scan to E-mail
- 30I cannot find some option in the Printing preferences. (For Windows)
- 31Printing/ Scanning with a mobile device
- 32What is Brother Web Connect (Web icon)?
- 33I cannot install Brother drivers on Debian 10 or later (Linux)
- 34I cannot print using my Brother machine on a wireless network (Mac)
- 35Paper is Jammed underneath the Paper Tray
- 36Paper is Jammed Inside the Machine
- 37What is the recommended paper?
- 38(Video) Set up your Brother machine
- 39(Video) Unpack your Brother machine
- 40Scan to Email Attachment
- 41How to identify your Operating System (OS).
- 42Drum !
- 43What can happen if the wrong paper is used in your machine.
- 44Update the Driver or Firmware for your Brother machine
- 45Create a Certificate Signing Request (CSR)
- 46My Brother machine could not be found over the network when I installed drivers on my computer.
- 47When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 48Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 49No Waste Toner
- 50No Paper / No Paper T1