FAQs & Troubleshooting
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365 Results
- 1Replace Drum
- 2(Video) Paper is Jammed inside the Machine
- 3(Video) Replace the Toner Cartridge
- 4(Video) Load A4/Letter paper
- 5Easy Scan to E-mail
- 6(Video) Paper is Jammed in the Back of the Machine
- 7I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 9Document Jam
- 10Brother iPrint&Scan cannot find my Brother machine (macOS)
- 11(Video) Load Paper in the Paper Tray
- 12I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 13Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 14(Video) Change the Language on the LCD
- 15What is the default password for my Brother machine?
- 16I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 17(Video) Set up your Brother machine
- 18How to identify your Operating System (OS).
- 19(Video) Cannot Detect
- 20(Video) Paper is Jammed in the 2-sided Tray
- 21(Video) Print the Network Configuration Report
- 22Print a Transmission Verification Report
- 23The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 24When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 25(Video) Reset Your Brother Machine
- 26Set Telephone Line Compatibility for Interference and VoIP Systems
- 27(Video) Set up your Brother machine on a wireless network.
- 28Scan Using Secure Function Lock 3.0
- 29Setup a Brother machine on a wireless (Wi-Fi) network.
- 30What is Brother iPrint&Scan?
- 31(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 32Self-Diagnostic
- 33(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 34(Video) Enlarge or Reduce Copied Images
- 35Reset Your Brother Machine
- 36(Video) Paper is Jammed in the Paper Tray
- 37Wrinkles or creases
- 38What can happen if the wrong paper is used in your machine.
- 39Check the remaining ink or toner level (Linux)
- 40(Video) Paper is Jammed in the Output Paper Tray
- 41(Video) Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 42Set up your Brother machine on a wireless network.
- 43I cannot save a file downloaded from the Brother support website (For Windows)
- 44(Video) Enable the Brother machine's network interface.
- 45(Video) Unpack your Brother machine and install the toner cartridge
- 46(Video) Connect telephone line and power cords
- 47Set up a Scan to Network Profile
- 48The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 49What is Toner Continue Mode?
- 50Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)