FAQs & Troubleshooting
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360 Results
- 1Replace Drum
- 2(Video) Replace the Toner Cartridge
- 3(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 4(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 5Scan multiple pages into one file instead of each scan being saved as a separate file.
- 6Setup a Brother machine on a wireless (Wi-Fi) network.
- 7My Brother machine could not be found over the network when I installed drivers on my computer.
- 8(Video) Paper is Jammed in the Back of the Machine
- 9(Video) Paper is Jammed inside the Machine
- 10I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 11Printing/ Scanning with a mobile device
- 12Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 13(Video) Paper is Jammed in the Paper Tray
- 14Set Telephone Line Compatibility for Interference and VoIP Systems
- 15(Video) Load A4/Letter paper
- 16I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 17I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 18(Video) Paper is Jammed in the 2-sided Tray
- 19How to identify your Operating System (OS).
- 20What driver package format is supported by my Linux distribution?
- 21The printer status is Offline or Paused.
- 22Gray background
- 23Toner Low or Prepare New Toner Cartridge
- 24(Video) Enable the Brother machine's network interface.
- 25Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 26(Video) 2-sided Disable or 2-sided Disabled
- 27I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 28I cannot print on a wireless (Wi-Fi) network (Windows)
- 29Scan Using Secure Function Lock 3.0
- 30Manage Your Network Machine Securely Using Web Based Management
- 31Media Type Mismatch or Media Mismatch
- 32What kind of envelopes and labels are recommended for printing?
- 33Set up a Scan to Network Profile
- 34Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 35Out of Memory
- 36Set up your Brother machine on a wireless network.
- 37The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 38(Video) Cannot Detect
- 39(Video) Manual Feed
- 40(Video) Print the Network Configuration Report
- 41Add your Brother machine with AirPrint (macOS)
- 42(Video) Set up your Brother machine on a wireless network.
- 43Load Paper in the Paper Tray
- 44Send an Email Securely Using SSL/TLS
- 45Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 46Reset Your Brother Machine
- 47What can happen if the wrong paper is used in your machine.
- 48What is the recommended paper?
- 49My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 50Configure and use PC-FAX (CUPS) (Linux)