FAQs & Troubleshooting
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262 Results
- 1(Video) Load A4/Letter paper
- 2Replace Drum
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4Wrinkles or creases
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 7Set up your Brother machine on a wireless network.
- 8Document Jam (With Video Instructions)
- 9(Video) Connect telephone line and power cords
- 10Jam 2-sided
- 11Can I print from and scan to iPhone, iPod touch and iPad?
- 12Jam Tray (With Video Instructions)
- 13(Video) Update the Driver or Firmware for your Brother machine
- 14When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 15Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 16Jam Rear (With Video Instructions)
- 17Jam Inside (With Video Instructions)
- 18Curled or wavy
- 19(Video) Unpack your Brother machine
- 20The printer status is Offline or Paused.
- 21(Video) Replace Toner
- 22Enable the Brother machine's network interface.
- 23Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 24What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 25I cannot install Brother drivers on Debian 10 or later (Linux)
- 26(Video) Set up your Brother machine
- 27Print Unable or Print Unable XX
- 28I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 29Image skewed
- 30Wireless setup is requesting a WPS PIN to complete the setup
- 31Easy Scan to E-mail
- 32Download a file from the "Downloads" section and save it to Windows 8 computer.
- 33What is Brother Web Connect?
- 34I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 35Reset the Network Settings to the Factory Settings
- 36My Brother machine could not be found over the network when I installed drivers on my PC.
- 37When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 38White spots or black spots at 94 mm (3.7 in.) intervals
- 39Toner specks
- 40I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 41Add your Brother machine with AirPrint (macOS)
- 42I cannot print on a wireless (Wi-Fi) network (Windows)
- 43I cannot print using my Brother machine on a wireless network (Mac)
- 44Load paper in the paper tray
- 45Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 46Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 47The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 48I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 49Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 50Select Receive mode.