FAQs & Troubleshooting
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262 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2Replace Drum
- 3Set up your Brother machine on a wireless network.
- 4How to identify your Operating System (OS).
- 5What is Brother iPrint&Scan?
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 8Scan Unable xx
- 9I cannot save a file downloaded from the Brother support website (For Windows)
- 10When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 11Easy Scan to E-mail
- 12When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 132-sided Disable or 2-sided Disabled
- 14Jam Rear (With Video Instructions)
- 15Jam Inside (With Video Instructions)
- 16Jam Tray (With Video Instructions)
- 17Wrinkles or creases
- 18Reset the Network Settings to the Factory Settings
- 19I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 20(Video) Unpack your Brother machine
- 21Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 22Download a file from the "Downloads" section and save it to Windows 8 computer.
- 23Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 24Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 25Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 26Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 27What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 28Manual Feed
- 29Document Jam (With Video Instructions)
- 30Envelope creases
- 31What is the BRAdmin Professional software used for?
- 32Enable the Brother machine's network interface.
- 33Scan from the Brother iPrint&Scan application using Windows Phone.
- 34I cannot find some option in the Printing preferences. (For Windows)
- 35Can I print from and scan to iPhone, iPod touch and iPad?
- 36Print Unable or Print Unable XX
- 37(Video) Replace Toner
- 38Check the firmware version.
- 39When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 40(Video) Connect telephone line and power cords
- 41The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 42The printer status is Offline or Paused.
- 43Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 44Jam 2-sided
- 45Black toner marks across the page
- 46Black lines down the page
- 47Where can I download Brother iPrint&Scan application for Mac?
- 48Load paper in the paper tray
- 49The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 50The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.