FAQs & Troubleshooting
Popular |
191 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 3Smudges on printed pages (Poor fixing)
- 4(Video) Unpack your Brother machine
- 5(Video) Load A4/Letter paper
- 6Can I print from or scan to Android™ Smartphone?
- 7Jam Rear (With Video Instructions)
- 8How to identify your Operating System (OS).
- 9(Video) Replace Toner
- 10(Video) Connect telephone line and power cords
- 11(Video) Load an Envelope (Manual Feed Slot)
- 12I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 13I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 14Load paper in the paper tray
- 15Can I use AirPrint with my Brother machine?
- 16Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 17Jam Tray (With Video Instructions)
- 18Where can I download Brother iPrint&Scan application for Mac?
- 19I cannot save a file downloaded from the Brother support website (For Windows)
- 20(Video) Set up your Brother machine
- 21Delete print jobs from the print queue.
- 22The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 23Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 24Toner Low or Prepare New Toner Cartridge
- 25White spots or black spots at 94 mm (3.7 in.) intervals
- 26Print on envelopes, labels, or thick paper from the manual feed slot.
- 27Hollow print
- 28The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 29When copying one side of a two-sided document, the printed copy shows both sides of the document.
- 30Combine multiple scanned documents into a single file with PaperPort™
- 31What is Toner Continue Mode?
- 32I cannot print from my computer via USB.
- 332-sided Disable or 2-sided Disabled
- 34Scan multiple pages into one file instead of each scan being saved as a separate file.
- 35Size mismatch
- 36Document Jam (With Video Instructions)
- 37Drum End Soon
- 38Jam Inside (With Video Instructions)
- 39What is Distinctive Ring and how do I program it?
- 40Wrinkles or creases
- 41I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 42I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 43What driver package format is supported by my Linux distribution?
- 44Important points for specifying the scan area (Linux)
- 45Uninstall Scan-key-tool. (Linux)
- 46Scan a document using Brother iPrint&Scan. (macOS only)
- 47Update the Driver or Firmware for your Brother machine
- 48Install PaperPort™ 12SE / 14SE (Windows)
- 49Windows 10 Support Information
- 50Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)