FAQs & Troubleshooting
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191 Results
- 1Jam Inside (With Video Instructions)
- 2Jam Tray (With Video Instructions)
- 3Curled or wavy
- 4(Video) Load an Envelope (Manual Feed Slot)
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6I cannot install Brother drivers on Debian 10 or later (Linux)
- 7(Video) Load A4/Letter paper
- 8The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 9Manual Feed
- 10Jam Rear (With Video Instructions)
- 11Can I print from or scan to Android™ Smartphone?
- 12(Video) Replace Toner
- 13My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 14I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 15What driver package format is supported by my Linux distribution?
- 16When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 17Load paper in the paper tray
- 18Document Jam (With Video Instructions)
- 19Jam 2-sided
- 20Replace Drum
- 21Print Unable or Print Unable XX
- 22TONER ENDED
- 23I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 24Can I print from and scan to iPhone, iPod touch and iPad?
- 25White spots or black spots at 94 mm (3.7 in.) intervals
- 26Ghost
- 27I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 28(Video) Update the Driver or Firmware for your Brother machine
- 29Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 30I cannot find some option in the Printing preferences. (For Windows)
- 31Scan Unable xx
- 32Change the printer driver settings (Windows/macOS)
- 33Self-Diagnostic
- 34Print both sides of paper or a booklet automatically
- 35Clean the drum unit
- 36Drum !
- 37Image skewed
- 38Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 39Set the Sleep Mode Countdown
- 40I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 41The downloaded driver's name is different from my machine's name. (Linux)
- 42When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 43(Video) Unpack your Brother machine
- 44Delete print jobs from the print queue.
- 45The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 46The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 47The printer status is Offline or Paused.
- 48When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 49Scan a document in Mac OS X 10.7.
- 50Toner specks