FAQs & Troubleshooting
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384 Results
- 1One or more of my colors are not printing (blank).
- 2How do I load paper?
- 3Print using only the black ink cartridge when the Color cartridges have run out.
- 4When I print, the pages are smudged with ink.
- 5How do I load envelopes into my machine?
- 6What driver package format is supported by my Linux distribution?
- 7Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 8Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 9Can I print from or scan to Android™ Smartphone?
- 10How do I know which side up my photo paper should be in the tray?
- 11I'm using Macintosh. What is the PreScan option used for?
- 12What is Brother iPrint&Scan?
- 13The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 14When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 15Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 16Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 17How can I store a One Touch or Speed Dial number from my Brother machine's Caller ID History?
- 18Document Jam
- 19Paper Jam
- 20Replace Ink
- 21Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 22I cannot start ControlCenter4.
- 23What is the recommended paper?
- 24Load A3 or ledger paper and program my Brother machine to print on it.
- 25Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 26I still receive the error message "Paper Jam" after I removed the jammed paper.
- 27Locate files scanned with ControlCenter2 (For Macintosh)
- 28Configure a cover page for PC-FAX.
- 29Ink Low
- 30Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 31Paper jams or ink trace (smudges) occur when feeding A3 paper.
- 32Can I transfer faxes to the PC when my machine has a mechanical problem?
- 33What do the messages "NG" or "Poor Line Condition" on the Transmission Verifieation Report mean?
- 34Print the Network Configuration List
- 35Connect your Brother machine to your mobile device via a wireless router or access point.
- 36Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 37Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 38Can I print from and scan to iPhone, iPod touch and iPad?
- 39When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 40Out of Memory
- 41How do I factory reset the network settings?
- 42I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 43What is Infrastructure mode?
- 44Can I adjust the Sleep Mode setting?
- 45What is AirPrint?
- 46I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 47Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
- 48Ink Absorber Full
- 49Printer Locked
- 50Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)