FAQs & Troubleshooting
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280 Results
- 1Print using only the black ink cartridge when the Color cartridges have run out.
- 2Load envelopes
- 3I cannot install Brother drivers on Debian 10 or later (Linux)
- 4Print as a Poster (Windows®)
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6(Video) Unpack your Brother machine
- 7Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9Setup a Brother machine on a wireless (Wi-Fi) network.
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11The printer status is Offline or Paused.
- 12One or more of my colors are not printing (blank).
- 13The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 14No Ink Cartridge
- 15Cannot Detect
- 16Paper Size Mismatch
- 17Correct the Paper Feed to Clear Vertical Lines
- 18Check the Print Quality
- 19(Video) Set up your Brother machine
- 20Replace Ink
- 21When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 22Install the starter ink cartridges
- 23Telephone Line Interference/VoIP.
- 24Change the Print Setting Options When Having Printing Problems
- 25Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 26(Video) Load A4/Letter paper
- 27(Video) Connect telephone line and power cords
- 28(Video) Install Ink Cartridges
- 29After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 30What is Brother iPrint&Scan?
- 31Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 32Change the printer driver settings (Windows/macOS)
- 33Unable to Print XX
- 34My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 35No Paper / No Paper Fed
- 36Paper Jam
- 37Add your Brother machine with AirPrint (macOS)
- 38The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 39Load Documents in the Automatic Document Feeder (ADF)
- 40Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 41Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 42Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 43Print both sides of paper or a booklet automatically
- 44Adjust the Machine Volume
- 45Reset Your Brother Machine
- 46Improve poor print quality.
- 47My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 48Check the Print Alignment from Your Brother Machine
- 49Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 50The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).