FAQs & Troubleshooting
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283 Results
- 1(Video) Load A4/Letter paper
- 2Load paper in the paper tray
- 3What is the recommended paper?
- 4(Video) Install Ink Cartridges
- 5My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7Glossy Paper does not feed correctly.
- 8Print using only the black ink cartridge when the Color cartridges have run out.
- 9Setup a Brother machine on a wireless (Wi-Fi) network.
- 10Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 11I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 13When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 14Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 15Paper Jam
- 16Replace Ink
- 17Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 18I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 19Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 20Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 21The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 22Document Jam
- 23Easy Scan to E-mail
- 24The printer status is Offline or Paused.
- 25How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 26What is Brother iPrint&Scan?
- 27The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 28Forward a fax to another fax machine when my machine has a mechanical problem.
- 29I cannot print using my Brother machine on a wireless network (Mac)
- 30Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 31Install Starter Ink
- 32Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 33When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 34Use voice mail on the same line as my Brother machine.
- 35One or more of my colors are not printing (blank).
- 36I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 37Can I print from or scan to Android™ mobile device?
- 38My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 39When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 40(Video) Set up your Brother machine
- 41(Video) Unpack your Brother machine
- 42(Video) Connect telephone line and power cords
- 43After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 44A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 45Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 46Can I print from and scan to iPhone, iPod touch and iPad?
- 47(Video) Update the Driver or Firmware for your Brother machine
- 48I cannot print on a wireless (Wi-Fi) network (Windows)
- 49Print a web page from iPrint&Scan when using an Android™ mobile device.
- 50Cannot Detect