FAQs & Troubleshooting
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244 Results
- 1(Video) Check the Print Alignment from Your Brother Machine
- 2I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 3(Video) Paper Tray not detected / Paper Tray 1 not detected / Paper Tray 2 not detected / Paper Tray #1 not detected / Paper Tray #2 not detected
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5(Video) Scan Photos and Graphics
- 6I cannot save a file downloaded from the Brother support website (For Windows)
- 7Set up your Brother machine on a wireless network (Windows/macOS)
- 8(Video) Change the Check Paper Setting.
- 9What is the default password for my BRAdmin or Web Based Management?
- 10Printer Jam or Paper Jam
- 11Scan Using Brother iPrint&Scan (Windows/Mac)
- 12(Video) Load Documents in the Automatic Document Feeder (ADF)
- 13(Video) Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2-sided Printing)(Windows/Mac)
- 14After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 15(Video) Clean the Paper Pick-up Rollers for Paper Tray #1
- 16No Paper / No Paper Fed
- 17How to use the PC-FAX.
- 18(Video) Change the Paper Size and Paper Type
- 19I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 20Brother iPrint&Scan cannot find my Brother machine (macOS)
- 21What driver package format is supported by my Linux distribution?
- 22Other Problems
- 23(Video) Load Legal Size Paper in the Paper Tray #1 / Paper Tray #2
- 24Install the Brother Mobile Connect application (for mobile device)
- 25(Video) Set up your Brother machine
- 26(Video) Loading paper in the manual feed slot.
- 27The printer status is Offline or Paused.
- 28My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 29(Video) Clean the Print Head from Your Brother Machine
- 30Cover is Open
- 31(Video) Scan Using Brother iPrint&Scan (Windows/Mac)
- 32(Video) Clean the Base Pad
- 33What is Brother Web Connect (Web icon)?
- 34(Video) Clean the Paper Feed Rollers
- 35(Video) Enlarge or Reduce Copied Images
- 36Scan Photos and Graphics
- 37Check the Print Quality
- 38(Video) Check the Print Quality
- 39(Video) Load Envelopes in the Paper Tray #1
- 40The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 41(Video) Print Photos or Documents Using Brother iPrint&Scan (Windows/Mac)
- 42(Video) Paper Size Mismatch
- 43Print using only the black ink cartridge when the Color cartridges have run out.
- 44(Video) Cover is Open
- 45Document Jam
- 46I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 47Load Documents in the Automatic Document Feeder (ADF)
- 48Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2-sided Printing)(Windows/Mac)
- 49My Brother machine could not be found over the network when I installed drivers on my computer.
- 50Load Cut-Sheet Paper or Photo Paper in the Paper Tray #1 / Paper Tray #2