FAQs & Troubleshooting
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141 Results
- 1My Brother machine could not be found over the network when I installed drivers on my computer.
- 2How to identify your Operating System (OS).
- 3Print using only the black ink cartridge when the Color cartridges have run out.
- 4Printer Jam or Paper Jam
- 5Paper Size Mismatch
- 6Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 7I cannot install Brother drivers on Debian 10 or later (Linux)
- 8Wireless setup is requesting a WPS PIN to complete the setup
- 9Set up your Brother machine on a wireless network (Windows/macOS)
- 10(Video) Set up your Brother machine
- 11Cannot Detect Ink Volume
- 12The printer status is Offline or Paused.
- 13Improve poor print quality.
- 14Replace Ink
- 15I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 16I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 17Load Documents in the Automatic Document Feeder (ADF)
- 18Install the Brother Mobile Connect application (for mobile device)
- 19Delete print jobs from the print queue.
- 20I cannot find some option in the Printing preferences. (For Windows)
- 21Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 22What is the Network Shared printing?
- 23Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 24What is the default password for my BRAdmin or Web Based Management?
- 25I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 26What driver package format is supported by my Linux distribution?
- 27Change the brscan5 scan settings using XSane (Linux)
- 28Change the Print Options to Improve Your Print Results
- 29Check the Print Quality
- 30Document is Jammed in the Bottom of the ADF Unit
- 31Install Starter Ink
- 32The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 33Why doesn't my Brother machine have a dial tone?
- 34The scanning speed is slow when scanning from my machine. (Windows)
- 35I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 36What is the default password for my Brother machine?
- 37When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 38Add your Brother machine with AirPrint (macOS)
- 39I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 40Cannot print after a Windows 10 update (June 2020)
- 41Check the remaining ink or toner level (Linux)
- 42Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 43How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 44I get a TS error when trying to print on a wireless network.
- 45I cannot print on a wireless (Wi-Fi) network (Windows)
- 46I cannot print on a wireless (Wi-Fi) network (Mac)
- 47Document is Jammed in the Top of the ADF Unit
- 48Access Web Based Management
- 49What types of card can I use for card authentication in Secure Function Lock and for registration in Shortcut?
- 50Sleep