FAQs & Troubleshooting
Latest |
328 Results
- 5109/26/2022Configure Email Sending or Receiving Using Web Based Management
- 5209/26/2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 5309/21/2022I cannot use the Auto Crop feature.
- 5409/06/2022Configure and use PC-FAX (CUPS) (Linux)
- 5509/06/2022Restrict the functions available on your Brother machine and the number of prints.
- 5609/01/2022How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 5708/31/2022After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 5808/30/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 5908/22/2022Configure the Scan to Email Feature (Linux)
- 6008/09/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 6107/28/2022Update the Driver or Firmware for your Brother machine
- 6207/26/2022Configure and use the Scan Key Tool (Linux)
- 6307/19/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 6407/13/2022Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 6506/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 6606/20/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 6706/20/2022Access Web Based Management
- 6805/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6904/20/2022Uninstall the Brother Software and Drivers (Windows)
- 7004/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7104/11/2022Wireless setup is requesting a WPS PIN to complete the setup
- 7204/11/2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 7304/07/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 7404/01/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 7504/01/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 7603/24/2022I cannot find some option in the Printing preferences. (For Windows)
- 7703/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 7803/22/2022Out of Memory
- 7903/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 8012/15/2021I cannot connect my machine to a Windows 11 computer via USB.
- 8111/15/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 8211/15/2021Set up your Brother machine on a wireless network.
- 8311/10/2021Open the Control Panel (For Windows)
- 8410/14/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 8510/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 8603/31/2021I cannot find some options in the Print dialog box (macOS 11 or later)
- 8703/19/2021I get a TS error when trying to print on a wireless network.
- 8803/19/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8903/02/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9002/18/2021When I print photos, the color quality is not good.
- 9101/08/2021How do I print since Google Cloud Print is discontinued?
- 9212/29/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 9312/24/2020Configure Public Mode for Secure Function Lock 3.0
- 9412/24/2020Printing/ Scanning with the Cloud
- 9512/24/2020Printing/ Scanning with a mobile device
- 9612/24/2020Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 9711/16/2020I cannot print from Google Cloud Print™.
- 9809/14/2020Unusable Device
- 9909/14/2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 10008/19/2020When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.