FAQs & Troubleshooting
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328 Results
- 1(Video) Load A3/Ledger paper
- 2Setup a Brother machine on a wireless (Wi-Fi) network.
- 3The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 4What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6(Video) Load A4/Letter paper
- 7Paper Jam
- 8Set Fax Preview to On.
- 9Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 10My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 11How to identify your Operating System (OS).
- 12I cannot print using my Brother machine on a wireless network (Mac)
- 13Check the Print Quality
- 14Load A3, Ledger, or Legal Size Paper in Paper Tray #1 / Paper Tray #2
- 15Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray #2
- 16Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 17(Video) Install Ink Cartridges
- 18Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 19Change the Print Setting Options When Having Printing Problems
- 20Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode (Windows®)
- 21(Video) Unpack your Brother machine
- 22Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 23Replace Ink
- 24Wireless setup is requesting a WPS PIN to complete the setup
- 25How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 26Cannot Detect Ink Volume
- 27Printing/ Scanning with a mobile device
- 28Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 29Cannot Detect
- 30Copy on Both Sides of the Paper (2-sided Copy)
- 31Print using only the black ink cartridge when the Color cartridges have run out.
- 32Transfer faxes to the PC when my machine has a mechanical issue.
- 33Forward a fax to another fax machine when my machine has a mechanical problem.
- 34I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 35"Offline" appears on the Status Monitor.
- 36I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 37I cannot print on a wireless (Wi-Fi) network (Windows)
- 38I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 39Correct the Paper Feed to Clear Vertical Lines
- 40Load Documents on the Scanner Glass
- 41Easy Scan to E-mail
- 42(Video) Set up your Brother machine
- 43(Video) Connect telephone line and power cords
- 44Set up a Scan to Network Profile
- 45Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 46I cannot make borderless prints.
- 47Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 48When I scan a document using ControlCenter, the scanned file size is too big.
- 49Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 50Document Jam