FAQs & Troubleshooting
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178 Results
- 1Set up your Brother machine on a wireless network (Windows/macOS)
- 2Print using only the black ink cartridge when the Color cartridges have run out.
- 3(Video) When I print photos, the color quality is not good.
- 4Replace Ink
- 5Brother iPrint&Scan cannot find my Brother machine (macOS)
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7Install the Brother Mobile Connect application (for mobile device)
- 8The printer status is Offline or Paused.
- 9Printer Jam or Paper Jam
- 10How to identify your Operating System (OS).
- 11Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 12After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 13I cannot print from my computer via USB.
- 14Check the remaining ink or toner level (Linux)
- 15Telephone Line Interference/VoIP.
- 16Ink Low
- 17Paper Size Mismatch
- 18Cover is Open
- 19Can third party ink be used to refill the ink cartridges?
- 20How to use the PC-FAX.
- 21Configure and use PC-FAX (CUPS) (Linux)
- 22Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 23Check the Print Alignment from Your Brother Machine
- 24Check the Print Quality
- 25Sleep
- 26My Brother machine could not be found over the network when I installed drivers on my computer.
- 27(Video) Set up your Brother machine
- 28Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 29Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 30The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 31What is Brother Web Connect (Web icon)?
- 32Document Jam
- 33What is the recommended paper?
- 34I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 35Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 36Discover the MAC address of the Brother network card
- 37What is the default password for my BRAdmin or Web Based Management?
- 38I cannot connect my machine to a Windows 11 computer via USB.
- 39Add your Brother machine with AirPrint (macOS)
- 40I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 41Load Documents in the Automatic Document Feeder (ADF)
- 42Install PaperPort™ 12SE / 14SE (Windows)
- 43I cannot save a file downloaded from the Brother support website (For Windows)
- 44The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 45Enable the Brother machine's network interface.
- 46Open the Status Monitor (Windows)
- 47Wrong Ink Color
- 48Cannot Detect
- 49I cannot install Brother drivers on Debian 10 or later (Linux)
- 50What driver package format is supported by my Linux distribution?