FAQs & Troubleshooting
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298 Results
- 1Replace WT (waste toner) Box
- 2Replace PF Kit xx
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Jam Manual Feed
- 6Jam 2-sided
- 7Jam Tray 1 or Jam Tray
- 8Load paper in the paper tray
- 9Replace Belt
- 10Replace Drum
- 11Log Access Error
- 12Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 13No Belt Unit
- 14Calibrate or Calibration Failed or Calibration.
- 15I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 16Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 17No Paper
- 18Cover is Open
- 19Drum Error (Drum!)
- 20Document Jam
- 21Jam Rear
- 22Toner Error
- 23Size mismatch
- 24Curled or wavy
- 25Wrinkle
- 26Print on both sides of the paper (2-sided/duplex Printing).
- 27I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 28Scan from the Brother iPrint&Scan application using Windows Phone.
- 29Registration or Registration failed.
- 30Print Unable XX
- 31Cartridge Error
- 32Set up my Brother machine to forward the received faxes to another location.
- 33Size Error DX or Size Error 2-sided
- 34Drums End Soon/ Drum End Soon(X)
- 35My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 36Easy Scan to E-mail
- 37Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 38Protect your Brother machine against unauthorised access over the network
- 39When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 40Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 41The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 42No Tray
- 43Small Paper
- 44Short Paper
- 45Fuser Error or Self-Diagnostic
- 46Belt End Soon
- 47No Toner
- 48When I send a fax from the machine, an error "not register." or "not registered." is displayed.
- 49The color of your printouts is not what you expected
- 50Manual Feed