I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)

I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)

"ControlCenter needs to be updated." - macOS 10.15 Catalina

Can I use my Brother printer with a 64 bit Linux distribution? (Linux)

Uninstall the drivers. (Mac OS X 10.6 - macOS 12)

Delete print jobs from the print queue.

I cannot print from my computer via USB.

"Offline" appears on the Status Monitor.

Change the printer driver settings (Windows/macOS)

The printer status is Offline or Paused.

Open the Status Monitor

Open the "Scanners and Cameras" and Properties.

Install the built-in drivers (For Windows 8 and Windows 10)

Scan and save a document in PDF format (Scan to File)

Configure or change the settings of the ControlCenter 2 or 3 scanning options

Scan a document in Windows 8 and Windows 10.

Can I use non-Brother or third party supplies with the Brother machine?

How to identify your Operating System (OS).

Paper size settings are unavailable when I print from OpenOffice (Linux)

Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.

Which E-mail packages are compatible with ControlCenter3?

I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)

I am experiencing problems sending a fax, what can I do?

Send a fax using PC-FAX with LPD/LPRng (Linux)

Scan a document into ScanSoft™ PaperPort™ 11SE

When I scan a document using ControlCenter, the scanned file size is too big.

When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".

I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?

Configure and use PC-FAX (CUPS) (Linux)

I am using Windows.  When I print a document, the printed page is blank. What should I do?

I cannot install the Linux printer driver in Fedora 33 or later. (Linux)

Configure the Scan to Email Feature (Linux)

I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)

The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.

"Scan to E-mail" defaults to Microsoft® Outlook Express.  How can I change it to Microsoft® Outlook?

The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.

Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?

Configure and use the Scan Key Tool (Linux)

Uninstall the drivers. (Mac OS X 10.5)

I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)

Locate files scanned with ControlCenter3 (For Windows)

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)

Check the kind of scanner driver installed by connecting the USB/ Parallel cable.

Scan multiple pages into one file instead of each scan being saved as a separate file.

I cannot find some option in the Printing preferences. (For Windows)

I cannot save a file downloaded from the Brother support website (For Windows)

I cannot install the driver when using the Driver Install Tool. (Linux)