FAQs & Troubleshooting
Popular |
305 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 4Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 5Print using only the black ink cartridge when the Color cartridges have run out.
- 6Load paper in the paper tray
- 7My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 8How do I know which side up my photo paper should be in the tray?
- 9Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 10How do I load envelopes into my machine?
- 11I cannot find some option in the Printing preferences. (For Windows)
- 12Download a file from the "Downloads" section and save it to Windows 8 computer.
- 13What is Brother iPrint&Scan?
- 14I cannot make borderless prints.
- 15Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 16Can I print from and scan to iPhone, iPod touch and iPad?
- 17How do I store Speed Dial numbers on my Brother machine for easy dialing?
- 18Why doesn't the machine answer when receiving a call?
- 19Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 20I cannot install Brother drivers on Debian 10 or later (Linux)
- 21When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 22Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 23When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 24Scan and save a document in PDF format (Scan to File)
- 25Can I use voice mail on the same line as my Brother machine?
- 26One or more of my colors are not printing (blank). What can I do?
- 27When I print, the pages are smudged with ink. What should I do?
- 28Replace Ink
- 29I cannot install the driver when using the Driver Install Tool. (Linux)
- 30When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 31Important points for specifying the scan area (Linux)
- 32I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 33The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 34The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 35Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 36Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 37I am unable to change my Brother machine's Receive Mode.
- 38I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 39Send a fax
- 40Change the printer driver settings (Windows/macOS)
- 41The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 42I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 43Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 44Scan a document in Mac OS X 10.6.
- 45Where is the USB port on the machine?
- 46Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 47Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 48I am experiencing problems sending a fax.
- 49Can I confirm that the FAX was sent correctly?
- 50My Antivirus Software gives a warning message during the installation of Web BRAdmin.