FAQs & Troubleshooting
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141 Results
- 1Using the Communication settings (for Windows)
- 2How do I reset network setting?
- 3P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 4Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 5Installing the LPR driver and CUPS wrapper driver (Linux®)
- 6How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 8Creating a label with OpenOffice (Linux®)
- 9I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 10Using the Printer Setting Tool (for Windows)
- 11How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 12My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 13The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 14Large characters are printed incorrectly. (Linux®)
- 15How do I transfer label or slip templates?
- 16I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 17I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 18Uninstalling the printer drivers (Linux®)
- 19Adding a custom media size for continuous tape (Linux®)
- 20Installing a CA certificate
- 21How do I disable broadcasting the printer to AirPrint-compatible devices?
- 22How do I connect the printer to my computer via Wi-Fi®?
- 23The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 24How do I uninstall the printer driver?
- 25How to delete the registry information and files related to the printer driver
- 26How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 27How to identify your Operating System (OS) for Windows or Mac
- 28When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 29I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 30I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 31The driver installation finished successfully but I cannot print. (Linux®)
- 32I cannot print from the client computer to the printer on the print server. (Linux®)
- 33I cannot save the edited text file. (Linux®)
- 34I cannot print from GIMP on Linux.
- 35I cannot print from RedHat or CentOS. (Linux®)
- 36PostScript data cannot be printed or is printed in the text format. (Linux®)
- 37Where can I find my Brother printer's serial number?
- 38I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 39I cannot save a file downloaded from the Brother support website (For Windows)
- 40What Android™ mobile application can I use?
- 41How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 42What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 43The paper settings specified from the server computer are not reflected on the client computer.
- 44I connected multiple printers of the same model to one computer but can only print from one of them.
- 45How do I transfer label templates with P-touch Transfer Express?
- 46How to install the rechargeable Li-ion battery
- 47How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 48My printer has suddenly stopped printing.
- 49I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 50Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)