FAQs & Troubleshooting
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242 Results
- 1How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2How do I install/change the label roll?
- 3Where can I download the latest P-touch Editor for Mac?
- 4How to identify your Operating System (OS) for Windows or Mac
- 5How do I download drivers and applications in Windows 10?
- 6What iOS mobile application can I use?
- 7How do I uninstall the printer driver?
- 8What Android™ mobile application can I use?
- 9Wireless setup: Connect your printer to your computer.
- 10P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 11The paper settings specified from the server computer are not reflected on the client computer.
- 12How do I transfer label templates with P-touch Transfer Express?
- 13When I try to print a label, it comes out blank. (for Mac)
- 14How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 15The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 16The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
- 17What methods can I use to configure wireless settings?
- 18Installing the software
- 19How do I transfer label or slip templates?
- 20Which interface can I use?
- 21Install BRAdmin Professional 3
- 22Use Remote Update to download files to your printer from an FTP server
- 23Creating a label with OpenOffice (Linux®)
- 24Installing a CA certificate
- 25When printing from an application, the application's "Collate" setting does not work correctly.
- 26How do I connect the printer and my mobile device via Bluetooth®?
- 27Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 28How do I switch to and use the mass storage mode?
- 29I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 30How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 31Can I directly operate my printer from a self-developed application software and print a label?
- 32File Compatibility (P-touch Editor 5.x for Windows)
- 33How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 34I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 35Where can I find my Brother printer's serial number?
- 36How can I print wirelessly after installing the printer driver? (for Mac)
- 37I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 38What is a wireless router or access point?
- 392-color Printing is not possible.
- 40Using the Printer Setting Tool (for Mac)
- 41How do I connect the printer to my mobile device using the Infrastructure mode or the Wireless Direct mode?
- 42How can I connect my printer wirelessly?
- 43What is Infrastructure mode?
- 44Printed barcodes cannot be read.
- 45Letters are bleeding or the print quality is not good when printing on narrow labels. (iPrint&Label)
- 46Where can I download Brother iPrint&Label? (iPrint&Label)
- 47How do I connect the printer to my computer via Bluetooth®? (for Windows)
- 48When I try to import a contact in Outlook using P-touch Add-in, I get a message "The contact data cannot be imported."
- 49When I try to use the database function, an application error occurs. (P-touch Editor 5.x for Windows)
- 50How to create labels - outline (P-touch Editor 5.x for Windows)
