FAQs & Troubleshooting
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245 Results
- 1Where can I find my Brother printer's serial number?
- 2Where can I download the latest P-touch Editor for Mac?
- 3How do I uninstall the printer driver?
- 4Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 5My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.10 or later)
- 7Wireless setup: Connect your printer to your computer.
- 8Can I use the app with my iPad? (iPrint&Label)
- 9How to identify your Operating System (OS) for Windows or Mac
- 10Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite LAN)
- 11How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 12Printing is not possible. (USB connection)
- 13What are the cleaning sheets for? When do I use them?
- 14The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
- 15P-touch Editor crashes when I open it on my Mac.
- 16I cannot connect my printer and print via Bluetooth® on macOS 12.
- 17I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 18How to print a label using AirPrint (For Mac)
- 19I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 20The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 21Using the Communication settings (for Windows)
- 22What do the indicator lights mean?
- 23How to delete the registry information and files related to the printer driver
- 24(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 25How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 26I cannot install the printer driver or print in Windows 11.
- 27I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 282-color Printing is not possible.
- 29When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".
- 30What Android™ mobile application can I use?
- 31What iOS mobile application can I use?
- 32Using the Printer Setting Tool (for Mac)
- 33Poor print quality when printing on narrow labels. (iPrint&Label)
- 34How do I transfer label templates with P-touch Transfer Express?
- 35What is the default User ID and Password for BRAdmin Light or Professional?
- 36(Video) When I print a long label or many labels continuously, printing suddenly stops.
- 37A security warning appears when accessing Web Based Management via HTTPS.
- 38Installing a CA certificate
- 39I cannot print and get an error message "Monochrome media is installed." (P-touch Editor for Windows)
- 40I cannot print and get an error message "Black/Red media is installed." (P-touch Editor for Windows)
- 41(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 42How do I connect the computer to my printer using both the Infrastructure mode and the Wireless Direct mode?
- 43(Video) Small characters or thin lines are printed faintly.
- 44How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 45How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 46How to identify the printer's firmware version
- 47How do I switch to and use the mass storage mode?
- 48How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 49Can I directly operate my printer from a self-developed application software and print a label?
- 50The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
