FAQs & Troubleshooting
![]() |
Popular |
197 Results
- 1How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2Installing the software
- 3The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
- 42-color Printing is not possible.
- 5I cannot print and get an error message "Monochrome media is installed." (P-touch Editor for Windows)
- 6How to identify your Operating System (OS) for Windows or Mac
- 7How can I reset the printer?
- 8How do I transfer label or slip templates?
- 9What are the cleaning sheets for? When do I use them?
- 10My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 11P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 12I cannot print and get an error message "Black/Red media is installed." (P-touch Editor for Windows)
- 13What Android™ mobile application can I use?
- 14Using the Device Settings (for Windows)
- 15How to uninstall the printer driver and software
- 16What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 17Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 18(Video) Small characters or thin lines are printed faintly.
- 19How do I print labels distributed to multiple printers?
- 20The message "Cassette not installed" is displayed on the print monitor screen. What should I do?
- 21I cannot save the edited text file. (Linux®)
- 22Print free-length labels with the set length (Linux®)
- 23Where can I find my Brother printer's serial number?
- 24How to open the Devices and Printers window
- 25Using the Printer Setting Tool (for Mac)
- 26How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 27Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 28How can I print using Portrait? (iPrint&Label)
- 29Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 30(Video) When I print many continuous labels, part of the label data is printed twice.
- 31How do I transfer label templates with P-touch Transfer Express?
- 32When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 33My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 34How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 35How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 36How do I install/change the label roll?
- 37Where can I download the latest P-touch Editor for Mac?
- 38I cannot install the printer driver.
- 39I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 40I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 41I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)
- 42(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 43How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 44Using the Printer Setting Tool (for Windows)
- 45Why are there a greater number of label templates when a device is on-line versus off-line? (iPrint&Label)
- 46I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 47The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 48The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 49I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 50The printing date/time is not printed. (P-touch Editor 5.x for Windows)